Connecting to server issue

[Kanati8869 0]

Not positive this is the right area, so forgive me if it is not.  I have a tv with firetv built in.  I have installed the emby app.  I am running my server on windows.  I am able to connect to the server remotely in a web browser or using the windows emby app just fine.  However, on that same remote network using the firetv app, when I try to connect to the server (manually) I enter the server IP and default port.  It seems to find it as I can "change server" and it shows it listed by name there.  But if I go to enter the user id and password manually it continues to give me an invalid user id or password error.  I am using the same exact credentials that I use in the browser and the emby windows app without problems.  I even went so far as to create a new user on the server to use for the firetv and that also throws the same invalid user id or password error and refuses to connect.

Anything known to be...  funky...  with the firetv app that I am missing?

Thanks!

[ebr 16756]

Hi. Exactly which app?  What is the version number?

Are you going through any kind of proxy to your server?