my Emby server has problem with new metadata added.

[kira yamato 24]

my PC Emby server isn't pulling metadata for new series, but it works fine when I manage it from my iPad. Any idea what's wrong on the server side?

Note: I'm on Emby 4.10.0.40

 

 

embyserver (10).txt

Edited yesterday at 05:50 AM by kira yamato

[Luke 43131]

HI there, can you please provide a specific example? 

How to Report a Problem

Thanks !

 

[kira yamato 24]

6 hours ago, Luke said:

HI there, can you please provide a specific example? 

How to Report a Problem

Thanks !

 

My Emby server’s new series cannot auto fill the series metadata even with manually justify or insert series id , its still grayed out . If I rescan or justify by iPad, it works.  

[Luke 43131]

What do you mean by auto fill? Auto fill what and where?

[kira yamato 24]

1 hour ago, Luke said:

What do you mean by auto fill? Auto fill what and where?

when the new file come emby will auto find what the show is and fill metadata for that like name,poster,etc. but in this case it won't work and when i manually assign the name it won't bring me the metadata of the show that i choose ,like nothing (choose from search emby)

[Luke 43131]

What do you mean won’t bring you the metadata? Can you please show screenshot examples? Thanks

[kira yamato 24]

5 minutes ago, Luke said:

What do you mean won’t bring you the metadata? Can you please show screenshot examples? Thanks

its like when emby don’t know the show name its will show file name with blank poster.

Edited 19 hours ago by kira yamato

[Luke 43131]

Can you please show screenshot examples? Thanks

[kira yamato 24]

5 minutes ago, Luke said:

Can you please show screenshot examples? Thanks

i can't because now its work just fine, don't know why? but log save after that happen ,did u found something on that log?

[Luke 43131]

There are some errors we can look at, yes.