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Issue with Actor Metadata (not all actors) v4.9.5.0


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antilog17
Posted

I just saw an updated version was available so I'll update and try again, but since I collected logging, I thought I would post anyway. Some actors seem to have corrupted database entries. Not sure how or why, but some actors don't get data downloaded and the they show up as a broken image. In addition, if you click on the actor, it goes to a page saying Authentication Failed instead of an actor profile. I've tried to delete the actor from all associated entries, refresh Metadata scheduled task and then refresh series metadata in hopes of cleaning up the entry, but it didn't work. I've attached screenshots and logs the the following process:

1) From the Series page, click the corrupted actor. EmbyActorIssueStep1.png

Log File: EmbyLogFromStartToAfterStep1-434027.txt
Log file is all the logging that added from prior to step 1. 434027 is the item ID for the actor (for convenience)

2) Click the back arrow to go back to series. EmbyActorIssueStep2.png

3) Click the uncorrupted actor. EmbyActorIssueStep3.png

Log File: EmbyLogFromStep1ToAfterStep3-141487.txt
Log file is all the logging that got added after the previous log file until Step 3.

EmbyActorIssueStep4.png
This is just the image of the page that loads after the click of Step 3

EmbyActorIssueStep1.png

EmbyActorIssueStep2.png

EmbyActorIssueStep3.png

EmbyActorIssueStep4.png

EmbyLogFromStartToAfterStep1-434027.txt EmbyLogFromStep1ToAfterStep3-141487.txt

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