Unable to start Emby after upgrading to 4.10.0.40

[Paulguk 3]

I have just update to 4.10.0.40 on my Synology DSM 218J using the file named below.

emby-server-synology7_4.10.0.40_armv7

Now I am unable to restart Emby it gives an error failed to start and when I attempt it overwhelms my NAS and I have to do a hard reset.

Help!!

 

 

[Luke 43091]

Hi, is any emby server log file generated?

How to Report a Problem

 

[Paulguk 3]

I have extracted the logs using SSH and can supply them. There are 5 text files.

Following guidence using Google AI I have already tried the following:

Checking for any plugins and there were none.

I have renamed system.xml to system.old 

I have uninstalled and re installed the latest version but it makes no difference

The only way to get control of my NAS back is to kill Emby using SSH 

 

 

 

[Luke 43091]

Hi, yes please attach the log files. thanks.

[Paulguk 3]

In your link it says

logs would not be sanitized if obtained directly from the logs folder and should not be uploaded in the forums.

How do I get them to you?

I can let you know that since I last posted I have backed up my configuration to a backup and deleted the Embyserver folder at volume1/@appdata/EmbyServer. I'm assuming that I am now starting on a clean sheet but when I install the file again it takes ages to install and I'm back to the same situation of it freezing.

If I install the previous version and restore the backup is that likely to work?

 

 

[heffeque 94]

Just send a PM if you don't want to post them here.

[Paulguk 3]

I have sent them via pm

[Luke 43091]

Hi, are you sure you sent them to me?

[Paulguk 3]

I've just sent them.

[Paulguk 3]

I tried a clean install of the new version after uninstalling it and deleting the EmbyServer folder. It still hung up my NAS so I deleted everything and reinstalled the last version and I’m all working again. I’ll be interested to see if there is an issue or whether it’s just on my NAS.