audio playback issue

[lbkBrad 3]

I found an audio issue in my roku app I thought I'd mention.  I do consider this very low priority (if I'm playing music on either home stereo, I'm more likely to be playing Spotify).  OK, so I have thousands of audio files - all MP3 or WMA.  These have always played fine on: Plex/roku, Sharp mini-stereo, Honda car stereo, Pioneer car stereo (those last 3 via USB).  I usually keep all types of transcoding disabled where possible.  in Emby right now, the MP3 files are playing fine, but the WMA files show 'unsupported audio format'.  The other day while I temporarily had transcoding enabled, I remembered to re-test and the WMA files played fine.  It occured to me most of my WMA files are variable bit-rate and I wondered if that had anything to do with it (maybe that's not even supported).  Anyway, that is the issue (and yes, I am aware that audio transcoding usually isn't very intensive), so if I left out any needed details, let me know.

[Luke 43016]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[speechles 2109]

@lbkBradThank you for reporting the issue. Apologies too. Roku has abandoned support for the WMA/WMAPRO codec in their latest firmwares. I have confirmed this on my devices which received that newest firmware. We can adapt to match that change. I have submitted a fix to the team for this issue. If you find any other problems, mistakes or something where it is not working correctly do not feel afraid to let us know. We appreciate this kind of post. Thanks again.