4K HEVC shows as 1080p, think I can't find any setup to fix?

[Luke 43008]

We are looking into the issue of this showing as 1080p. It is an edge case due to the cropped resolution so we will have to account for that. Thanks.

[Teddyknuddel 144]

17 minutes ago, Luke said:

We are looking into the issue of this showing as 1080p. It is an edge case due to the cropped resolution so we will have to account for that. Thanks.

Why aren’t you answering my question? Have I hit a sore spot?

[averrkn0t 7]

All my quality settings are, and had always been set to Auto, and everything worked fine until 5he latest updates. I reported this same 4K issue a couple of days ago. This issue started for me after updating to the lastest 3 versions. It's even reporting 4k as 720p in some cases, and  4k media stutters horribly.

The only workaround for this issue to get 4k working, was to manually set the quality to 4K-40mbp in quality settings, otherwise...This is how 4k media plays  (Attached) 

Hope this gets fixed soon.

 

Edited Wednesday at 06:22 AM by averrkn0t

[Teddyknuddel 144]

8 minutes ago, averrkn0t said:

Hope this gets fixed soon.

Forget it – the admins here just make promises without ever implementing a solution or keeping their word

[Teddyknuddel 144]

@Luke

Same as always – NOTHING is changing!

[ebr 16672]

On 9/3/2026 at 5:49 PM, Teddyknuddel said:

@Luke

Same as always – NOTHING is changing!

We've already adjusted for this situation.

Please stop spreading mis-information.

[Teddyknuddel 144]

1 hour ago, ebr said:

Wir haben uns bereits auf diese Situation eingestellt.

Bitte verbreiten Sie keine Fehlinformationen.

What do you mean, ‘already’? I raised this issue YEARS ago! And what have you actually done about it? Is DirectPlay over SMB available now? No! This isn’t misinformation!

[vdatanet 1689]

1 hour ago, Teddyknuddel said:

What do you mean, ‘already’? I raised this issue YEARS ago! And what have you actually done about it? Is DirectPlay over SMB available now? No! This isn’t misinformation!

There are real differences between the two protocols and they're worth discussing — remote access, buffering behaviour, BDMV/ISO handling, load on the server, and so on. But from a quality standpoint, both allow direct play, provided the client supports the file.

HTTP is just a transport. In direct play the server sends the exact same bytes that are on disk: no remuxing, no re-encoding, no loss. The file only gets altered when Emby decides to remux or transcode it, and that happens because the client can't handle the original container, video codec, audio track or subtitles — not because the file was requested over HTTP. If the client can play it, it plays it untouched.