4K HEVC shows as 1080p, think I can't find any setup to fix?

[Luke 43007]

We are looking into the issue of this showing as 1080p. It is an edge case due to the cropped resolution so we will have to account for that. Thanks.

[Teddyknuddel 144]

17 minutes ago, Luke said:

We are looking into the issue of this showing as 1080p. It is an edge case due to the cropped resolution so we will have to account for that. Thanks.

Why aren’t you answering my question? Have I hit a sore spot?

[averrkn0t 7]

All my quality settings are, and had always been set to Auto, and everything worked fine until 5he latest updates. I reported this same 4K issue a couple of days ago. This issue started for me after updating to the lastest 3 versions. It's even reporting 4k as 720p in some cases, and  4k media stutters horribly.

The only workaround for this issue to get 4k working, was to manually set the quality to 4K-40mbp in quality settings, otherwise...This is how 4k media plays  (Attached) 

Hope this gets fixed soon.

 

Edited Wednesday at 06:22 AM by averrkn0t

[Teddyknuddel 144]

8 minutes ago, averrkn0t said:

Hope this gets fixed soon.

Forget it – the admins here just make promises without ever implementing a solution or keeping their word

[Teddyknuddel 144]

@Luke

Same as always – NOTHING is changing!

[ebr 16670]

On 9/3/2026 at 5:49 PM, Teddyknuddel said:

@Luke

Same as always – NOTHING is changing!

We've already adjusted for this situation.

Please stop spreading mis-information.

[Teddyknuddel 144]

1 hour ago, ebr said:

Wir haben uns bereits auf diese Situation eingestellt.

Bitte verbreiten Sie keine Fehlinformationen.

What do you mean, ‘already’? I raised this issue YEARS ago! And what have you actually done about it? Is DirectPlay over SMB available now? No! This isn’t misinformation!