4K HEVC shows as 1080p, think I can't find any setup to fix?

[Teddyknuddel 137]

Seriously? Do I really have to explain to YOU how that’s connected?

[Luke 42973]

30 minutes ago, PeteGul said:

Ok, here is my follow-up.

Stats for nerds says it now plays in 4K, when Shield is set to 4K. But it says 1080p in the settings "quality", add pictures of both.

@visproductionMy gear i relatively new, and generally new cables and everything is HDCP 2.2 compatible, I don't see this as a problem. I do think my stuff dances good together.

@TeddyknuddelThat's right, nothing is changed on my side. 

This is a question to find what's going wrong, when everything says it is an 4K movie. Why does that not that movie show in 4K. Should not need to "trick" the system to do so.

Hi. That’s just your quality setting. I would set that back to auto.  That’s strange though. I’m surprised it’s not causing a transcode.

[Luke 42973]

Anyway back to the original example. This is an edge case due to the cropped resolution so we will have to account for that. Thanks.

[PeteGul 45]

2 hours ago, Teddyknuddel said:

@PeteGul

Why not install Kodi as a trial, use the EmbyCon or EmbyNextGen add-on for Kodi, and don’t forget to install the Emby Kodi Companion plugin; set everything to DirectPlay, and see for yourself the difference between the app and proper, smooth playback.

Used Kodi for many years, and for me it just got to cluttered. I use it much outside my house, so me and the wife like thinks to look the same regardless of where we watch things, and Emby is good at this.

But yes, Kodi is good for video and audio. VLC also, but I want the sync if played not played, where we cut of the play. Then VLC is not the king. 

This is my first "big" problem with Emby app, and it seems it is possible to work out fast for the Emby team. Even if we know "simple" fixes can take to much time.

Hope it work out quickly

[PeteGul 45]

3 hours ago, Luke said:

Hi. That’s just your quality setting. I would set that back to auto.  That’s strange though. I’m surprised it’s not causing a transcode.

Back to auto it goes, was just an test also. Normal is auto
No transcode is happening. Never on local play anyhow. 

[Teddyknuddel 137]

@PeteGul
I’ve breathed new life into the old Embuary skin and spruced it up a bit. It’s a bit closer to the app now. My wife and I both like it when everything looks the same everywhere. But what we don’t like is when it doesn’t work properly. The app itself may well be good, but as soon as HD sound and 4K are used together, the app fails completely. And I don’t see why I should have to watch in lower quality just because the programming lot can’t be bothered to sort it out. Too lazy to test their own work, which is why a new release is now being rolled out every single day.