4K HEVC shows as 1080p, think I can't find any setup to fix?

[Teddyknuddel 137]

Seriously? Do I really have to explain to YOU how that’s connected?

[Luke 42969]

30 minutes ago, PeteGul said:

Ok, here is my follow-up.

Stats for nerds says it now plays in 4K, when Shield is set to 4K. But it says 1080p in the settings "quality", add pictures of both.

@visproductionMy gear i relatively new, and generally new cables and everything is HDCP 2.2 compatible, I don't see this as a problem. I do think my stuff dances good together.

@TeddyknuddelThat's right, nothing is changed on my side. 

This is a question to find what's going wrong, when everything says it is an 4K movie. Why does that not that movie show in 4K. Should not need to "trick" the system to do so.

Hi. That’s just your quality setting. I would set that back to auto.  That’s strange though. I’m surprised it’s not causing a transcode.

[Luke 42969]

Anyway back to the original example. This is an edge case due to the cropped resolution so we will have to account for that. Thanks.