Support - App Remote Access not working

[grimrod42 0]

Hello

I have recently setup remote access to emby. It works on the browser but not to apps.

I have it working with caddy reverse proxy. I have a Premium license.

I have tried on an iphone and firetv app, which does not work, error is unreachable. Works perfectly on browsers.

Not really sure why its not working.

Thank you for any assistance 

[Abobader 3514]

Hello grimrod42,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[grimrod42 0]

I can post more details, I am looking for some indications as to why it would not work on apps but on browser (remote of course)

[grimrod42 0]

FYI Its a windows server 

Let me know what specific details might be useful and I will provide.