Stuttering, Lagging, choppy playback on all devices, multiple homes

[Kjclark23 0]

Any update on this?  It has been some time and I am still seeing the same thing happening for me.  For a while, it would only do this to DVDs, but I'm noticing it on Blu-rays as well.  Happy to help if there's anything needed.

[Luke 42916]

@Kjclark23

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[Kjclark23 0]

I was not able to get the logs off my TV.  The option to send logs doesn't come up.  All I get is a share button, which doesn't work.  However, I used a different device, my tablet and got a log from there (attached).  Funny thing here, my tablet plays the video ultra fast along with the audio (this is pretty funny), while my TV plays the video ultra slow (but audio is fine).  This is using the Android app.  Now, when using the Android TV app, the video plays fine on the TV.

I attached my server log file, but I wasn't sure how to get it in the time frame.

The movie I was using was Harry Potter and the Sorcerer's Stone.  Although this happens for many other titles, mainly DVDs.

Let me know if I missed anything or I did something wrong.  I would like to continue to help resolve this issue, it's been ongoing for a long time now.

embyserver.txt emby_android_1787239297230.txt

[Luke 42916]

Hi, we’ll take a look at it. Thanks.