Emby Lag on 2 LG QNED TVs

[Pezza371887 1]

Hi All,

I recently upgraded my old LG TV to a QNED and also brought one for my daughters bedroom.

Both have the latest emby app installed however they both suffer from extreme lag to the point the apps unusable. When I watch emby on the android app there are no issues.

All devices are connected to WiFi which is a unifi U6 LR ap.

Emby server is running on a Synology ds415 play.

I've rebooted the router, AP, synology etc however is slow to load, search and when playing i just get a spinning wheel of death.

Any ideas would be greatly appreciated. 

Edited 4 hours ago by Pezza371887

[Luke 42901]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[Pezza371887 1]

embyserver-63922348800.txtffmpeg-directstream-3f3483a1-2321-4ba9-bc07-eefc46976e07_1.txtembyserver-63922435200.txtffmpeg-transcode-0eac82dc-55a5-4c2f-9130-baf33b8c17ea_1.txtffmpeg-transcode-38a0f2e8-5f2b-414e-813e-88aff9d49d71_1.txtembyserver-63922521600.txtembyserver.txt

 

Here are all the logs

[Pezza371887 1]

embyserver-63922348800.txtffmpeg-directstream-3f3483a1-2321-4ba9-bc07-eefc46976e07_1.txtembyserver-63922435200.txtffmpeg-transcode-0eac82dc-55a5-4c2f-9130-baf33b8c17ea_1.txtffmpeg-transcode-38a0f2e8-5f2b-414e-813e-88aff9d49d71_1.txtembyserver-63922521600.txtembyserver.txt

 

Here are all the logs. We tried watching a movie on my Daughters TV at 20:35 today when looking at the logs

[Luke 42901]

OK we'll take a look at it. Thanks.

[SamES 1123]

Are these TV's both the same model (32LR60006LA)?

If so, they are 32" and only 1080/FHD displays, they can't natively play 4K content.  That means that any 4K media will need to be transcoded.  Whether that is successful depends on how capable your server is. What hardware and specs is your server running on? 

We might need to adjust something to ensure that it never tries to DirectPlay 4K on these models and goes straight to transcoding, but regardless, if your server is not capable of transcoding 4K content down to 1080p fast enough then you will still struggle with playback.