Gabi92 1 Posted August 17 Posted August 17 Hi there. Since few weeks i´ve started noticing that outside my house there are some films and series that don´t reproduce on TVs. One of them is grand torino and if i try to play it in my house nuc everything works ok but on my parent´s in law tv it shows the loading screen and after that it show an error like: can´t reproduce right now because there is no streams available. In the other hand, few movies that work or don´t, shows trailers that aren´t even related before playing the actual movie/series. How can i get rid of it? I attach the emby logs so you can see it. Thank you in advance. hardware_detection-63922575201.txt ffmpeg-transcode-9c8fc3b3-df21-448a-9c00-dafb9b70b21a_1.txt embyserver-63922575189.txt
vdatanet 1658 Posted 19 hours ago Posted 19 hours ago As far as I know, LG TVs don't support PGS subtitles. If that's what you're using, the server has to burn them into the video, which forces a transcode — and if your server doesn't have enough horsepower for that, playback just hangs. Try a different subtitle format (SRT/ASS) and see if it plays fine.
Gabi92 1 Posted 2 hours ago Author Posted 2 hours ago The server has a rtx A2000 with a dedicated ssd to transcode, this is not the issue as it works well in mobile while doing transcode. The movie also is being played without subtitles, i´ve tried also with the forced ones
vdatanet 1658 Posted 2 hours ago Posted 2 hours ago So, there's something wrong: >>>>>> Processing Plan Name CanDoInHW WillDoInHW Reason Automatic software decoder >> False False Software Codec VideoInput >> False False Not a hardware decoder SubtitleOverlay >> False False VideoOutput >> False False Not a hardware encoder x264 >> False False Software Codec 14:53:13.898 Stream #0:1(spa): Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default) 14:53:13.912 elapsed=00:00:00.42 frame= 1 fps=0.0 q=0.0 size=N/A time=00:00:00.00 bitrate=N/A throttle=off speed= 0x 14:53:14.411 elapsed=00:00:00.94 frame= 19 fps=0.0 q=28.0 size=N/A time=00:00:00.73 bitrate=N/A throttle=off speed=0.776x 14:53:14.936 elapsed=00:00:01.45 frame= 31 fps= 21 q=28.0 size=N/A time=00:00:01.24 bitrate=N/A throttle=off speed=0.858x 14:53:15.451 elapsed=00:00:02.00 frame= 44 fps= 22 q=28.0 size=N/A time=00:00:01.76 bitrate=N/A throttle=off speed=0.877x 14:53:15.999 elapsed=00:00:02.55 frame= 61 fps= 24 q=28.0 size=N/A time=00:00:02.52 bitrate=N/A throttle=off speed=0.988x 14:53:16.535 elapsed=00:00:03.10 frame= 76 fps= 25 q=28.0 size=N/A time=00:00:03.23 bitrate=N/A throttle=off speed=1.04x 14:53:17.125 [segment @ 0x393a2cc0] Opening '/var/lib/emby/transcoding-temp/51A997/51A997.m3u8.tmp' for writing 14:53:17.126 SegmentComplete=video:0 Index=26 Start=0.000000 End=81.039378 Duration=81.039378 offset_pts=0 start_pts=0 Frames=72 filename=51A997_26.ts 14:53:17.132 [segment @ 0x393a2cc0] Opening '/var/lib/emby/transcoding-temp/51A997/51A997_27.ts.tmp' for writing 14:53:17.133 elapsed=00:00:03.62 frame= 90 fps= 25 q=28.0 size=N/A time=00:00:03.74 bitrate=N/A throttle=off speed=1.03x 14:53:17.348 subtitle_kickoff: resend - pts: 82374 14:53:17.353 subtitle_kickoff: call subtitle_resend_current 82384 frame->format: 1 14:53:17.573 elapsed=00:00:04.14 frame= 101 fps= 24 q=28.0 size=N/A time=00:00:04.06 bitrate=N/A throttle=off speed=0.981x 14:53:18.131 elapsed=00:00:04.65 frame= 111 fps= 24 q=28.0 size=N/A time=00:00:04.54 bitrate=N/A throttle=off speed=0.977x 14:53:18.598 elapsed=00:00:05.16 frame= 122 fps= 24 q=28.0 size=N/A time=00:00:05.02 bitrate=N/A throttle=off speed=0.972x 14:53:19.122 elapsed=00:00:05.69 frame= 134 fps= 24 q=28.0 size=N/A time=00:00:05.53 bitrate=N/A throttle=off speed=0.972x 14:53:19.645 elapsed=00:00:06.20 frame= 150 fps= 24 q=28.0 size=N/A time=00:00:06.11 bitrate=N/A throttle=off speed=0.985x 14:53:20.044 [segment @ 0x393a2cc0] Opening '/var/lib/emby/transcoding-temp/51A997/51A997.m3u8.tmp' for writing
Gabi92 1 Posted 2 hours ago Author Posted 2 hours ago 10 minutes ago, vdatanet said: So, there's something wrong: >>>>>> Processing Plan Name CanDoInHW WillDoInHW Reason Automatic software decoder >> False False Software Codec VideoInput >> False False Not a hardware decoder SubtitleOverlay >> False False VideoOutput >> False False Not a hardware encoder x264 >> False False Software Codec 14:53:13.898 Stream #0:1(spa): Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default) 14:53:13.912 elapsed=00:00:00.42 frame= 1 fps=0.0 q=0.0 size=N/A time=00:00:00.00 bitrate=N/A throttle=off speed= 0x 14:53:14.411 elapsed=00:00:00.94 frame= 19 fps=0.0 q=28.0 size=N/A time=00:00:00.73 bitrate=N/A throttle=off speed=0.776x 14:53:14.936 elapsed=00:00:01.45 frame= 31 fps= 21 q=28.0 size=N/A time=00:00:01.24 bitrate=N/A throttle=off speed=0.858x 14:53:15.451 elapsed=00:00:02.00 frame= 44 fps= 22 q=28.0 size=N/A time=00:00:01.76 bitrate=N/A throttle=off speed=0.877x 14:53:15.999 elapsed=00:00:02.55 frame= 61 fps= 24 q=28.0 size=N/A time=00:00:02.52 bitrate=N/A throttle=off speed=0.988x 14:53:16.535 elapsed=00:00:03.10 frame= 76 fps= 25 q=28.0 size=N/A time=00:00:03.23 bitrate=N/A throttle=off speed=1.04x 14:53:17.125 [segment @ 0x393a2cc0] Opening '/var/lib/emby/transcoding-temp/51A997/51A997.m3u8.tmp' for writing 14:53:17.126 SegmentComplete=video:0 Index=26 Start=0.000000 End=81.039378 Duration=81.039378 offset_pts=0 start_pts=0 Frames=72 filename=51A997_26.ts 14:53:17.132 [segment @ 0x393a2cc0] Opening '/var/lib/emby/transcoding-temp/51A997/51A997_27.ts.tmp' for writing 14:53:17.133 elapsed=00:00:03.62 frame= 90 fps= 25 q=28.0 size=N/A time=00:00:03.74 bitrate=N/A throttle=off speed=1.03x 14:53:17.348 subtitle_kickoff: resend - pts: 82374 14:53:17.353 subtitle_kickoff: call subtitle_resend_current 82384 frame->format: 1 14:53:17.573 elapsed=00:00:04.14 frame= 101 fps= 24 q=28.0 size=N/A time=00:00:04.06 bitrate=N/A throttle=off speed=0.981x 14:53:18.131 elapsed=00:00:04.65 frame= 111 fps= 24 q=28.0 size=N/A time=00:00:04.54 bitrate=N/A throttle=off speed=0.977x 14:53:18.598 elapsed=00:00:05.16 frame= 122 fps= 24 q=28.0 size=N/A time=00:00:05.02 bitrate=N/A throttle=off speed=0.972x 14:53:19.122 elapsed=00:00:05.69 frame= 134 fps= 24 q=28.0 size=N/A time=00:00:05.53 bitrate=N/A throttle=off speed=0.972x 14:53:19.645 elapsed=00:00:06.20 frame= 150 fps= 24 q=28.0 size=N/A time=00:00:06.11 bitrate=N/A throttle=off speed=0.985x 14:53:20.044 [segment @ 0x393a2cc0] Opening '/var/lib/emby/transcoding-temp/51A997/51A997.m3u8.tmp' for writing Which movie is it? We´ve played several and the issue was with Gran Torino.
vdatanet 1658 Posted 2 hours ago Posted 2 hours ago Your log: {"Chapters":[],"Protocol":"File","Id":"mediasource_392391","Path":"/discos/Series/Series/E/Euphoria (2019) [tvdb=360261]/Temporada 1/1080p/1x01 - [1] - Piloto.mkv","Type":"Default","Container":"mkv","Size":3904650596,"Name":"1x01 - [1] - .....
Gabi92 1 Posted 2 hours ago Author Posted 2 hours ago Euphoria was fine, maybe there was an issue while playing with teh A2000 but it plays fine
Gabi92 1 Posted 1 hour ago Author Posted 1 hour ago Give me a second, i´m asking them to reproduce the movie
Gabi92 1 Posted 37 minutes ago Author Posted 37 minutes ago Hi there. Here are the logs, movie won´t reproduce and only "ads" will appear. It only play´s trailers that aren´t even related. Logs.zip
vdatanet 1658 Posted 27 minutes ago Posted 27 minutes ago Gran Torino: 08:59:19.040 /discos/Peliculas/Pelis/G/Gran Torino (2008) [tmdb=13223] 1080p.mkv: Stale file handle Resumen Problema principal: Stale file handle (error ESTALE de Linux) al acceder a /discos/Peliculas/Pelis/G/Gran Torino (2008)...mkv. No es un fallo de transcodificación: ffmpeg muere en menos de un segundo, antes siquiera de leer el archivo. Secuencia del log: Intenta transcodificar por hardware (NVDEC VC-1 → NVENC H.264 en la A2000) → falla en 0,8 s. Emby interpreta mal la causa y hace fallback a software. Reintenta con x264 → falla igual en 2 ms. La línea del fallback es ruido: el hardware está bien configurado. Solución: desde el host (y el contenedor si aplica), comprobar y remontar: ls /discos/Peliculas mount | grep discos umount -l /discos && mount -a Si es NFS, revisar el servidor (exportfs -ra) y montar con hard,intr en vez de soft. Después reiniciar Emby, porque mantiene handles abiertos al montaje antiguo. Dos detalles secundarios: Límite de bitrate remoto de 5 Mbps para el usuario Angel, con un archivo VC-1 a 29,7 Mbps: siempre transcodificará. Si la TV de los suegros está en la red local, conviene marcarla como tal para saltarse el límite. Parámetros de encoder alterados: preset superfast y CRF 35 en lugar de veryfast/23. Ese CRF da una calidad bastante pobre; con NVENC funcionando ya no hace falta.
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