Downloads fail over Cellular Data

[York607 0]

I just started using Emby earlier this month. I have a server set up with multiple users, and I recently noticed that the app will not download anything over cellular data.

I am running an iPhone 17 with the most recent version of Emby for iOS and my close friend is using a S25 Ultra running the most recent version of Emby for Android.

Both devices have the download over Wi-Fi only button unchecked.

When initiating a download the server puts it in a “Ready to Transfer” status where it continues to sit as the app will not pull it unless you are connected to Wi-Fi.
 

From checking the logs it appears to go down the file path and then cannot see the movie file on cellular, but as soon as I turn on WiFi only and enable WiFi on my phone it begins to download.

Attached will be logs from my iPhone where I attempted to download the movie Alien from my local server.

emby_ios_1786866590956.563.txt

[Abobader 3512]

Hello York607,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42889]

Hi, it's possible you might have to plug it in and/or the battery has to be pretty well charged. Please try those things and see if it helps.