Emby Player

[BradFeuerhelm 1]

Hi

I'm a complete noob here so bare with me will I learn.

 

I'm having crashes trying to play dvd files.

second, crashes during closed captions on/off toggle, also changing aspect ratio or quality.

Please help, thanks

[pwhodges 2090]

What client?  What device?  What server version?  Y'know, anything that might give a clue what you are even using...

Paul

[BradFeuerhelm 1]

sorry for that I will need hand holding for a bit.

Server is installed on the C drive.

Server version 4.9.5.0

Windows 11 25H2 up to date as of 8-15-2026

Not sure what the client is?

All media is on external hard drive (3)

So far just going through the setup phase. No clients (I think)?

No body connected to the server yet as I'm going through the setting up of libraries.

Just trying to get the built in player to use closed captions without crashing. 

Please be patient as I don't know anything about Emby. Tried others but most were a pain to setup.

Emby is been the easiest to work with till now.

[Luke 42936]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[BradFeuerhelm 1]

here's the log file

embyserver-63922348800.txt

[BradFeuerhelm 1]

Also I looked and could not find a problem filed that the emby server sorts out of order. T's in a's,  i.e.."the" in the c's basically not alphabetical.  Can't find a setting for soring the library alphabetically or any other way/

[BradFeuerhelm 1]

Attached is a screenshot of the sorting problem

[user24 403]

Emby sorts alphabetically using the "Sort Title" tag, but shows the "Title" tag. Emby automatically removes "The", "A" and some other prefixes from "Sort Title". Therefore "The Adam Project" in your example is likely sorting as "Adam Project". You can check this in the metadata editor for the individual movies. Here's a similar example from my library:

You can change the "Sort Title" by adding "The" if you want these type of titles under "T".

There are lots of sorting options that you should be able to access:

Edited August 16 by user24

[BradFeuerhelm 1]

Thanks for that I'm blind.

THANKS!!

[BradFeuerhelm 1]

I also have a problem with duplicates of the same video. If I delete one then it deletes everything in the folder. Just want to delete the second copy. Anybody know how to do that?

[Luke 42936]

57 minutes ago, BradFeuerhelm said:

I also have a problem with duplicates of the same video. If I delete one then it deletes everything in the folder. Just want to delete the second copy. Anybody know how to do that?

Hi, there’s currently no way to control this but it’s something we need to add. Thanks.

[BradFeuerhelm 1]

Is there a way to use a third party player like VLC? Emby's suck!

[Luke 42936]

30 minutes ago, BradFeuerhelm said:

Is there a way to use a third party player like VLC? Emby's suck!

Hi there, can you please describe your issue in more detail?

[BradFeuerhelm 1]

That's easy can't use subtitles if I do the player crashes.

The player stutters, freezes off and on. All video's!

Will not play dvd folders

About half the time the player will not play mp4's or mpg's. Comes back with error has no codec installed.

Those SAME exact video's work just fine no problem with VLC/windows media player.

Also when using the skip ahead button it either doesn't work or if it does it's very erratic. One click suppose to be 10sec but ends up 50% of the time moving forward or backward 1-2min. 

NONE of this happens in VLC just Emby. 

Find attached Emby Log.

Thanks

embyserver.txt