BradFeuerhelm 0 Posted yesterday at 09:22 AM Posted yesterday at 09:22 AM Hi I'm a complete noob here so bare with me will I learn. I'm having crashes trying to play dvd files. second, crashes during closed captions on/off toggle, also changing aspect ratio or quality. Please help, thanks
pwhodges 2083 Posted yesterday at 10:02 AM Posted yesterday at 10:02 AM What client? What device? What server version? Y'know, anything that might give a clue what you are even using... Paul 1
BradFeuerhelm 0 Posted 21 hours ago Author Posted 21 hours ago sorry for that I will need hand holding for a bit. Server is installed on the C drive. Server version 4.9.5.0 Windows 11 25H2 up to date as of 8-15-2026 Not sure what the client is? All media is on external hard drive (3) So far just going through the setup phase. No clients (I think)? No body connected to the server yet as I'm going through the setting up of libraries. Just trying to get the built in player to use closed captions without crashing. Please be patient as I don't know anything about Emby. Tried others but most were a pain to setup. Emby is been the easiest to work with till now.
Luke 42889 Posted 19 hours ago Posted 19 hours ago Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks!
BradFeuerhelm 0 Posted 19 hours ago Author Posted 19 hours ago here's the log file embyserver-63922348800.txt
BradFeuerhelm 0 Posted 5 hours ago Author Posted 5 hours ago Also I looked and could not find a problem filed that the emby server sorts out of order. T's in a's, i.e.."the" in the c's basically not alphabetical. Can't find a setting for soring the library alphabetically or any other way/
BradFeuerhelm 0 Posted 4 hours ago Author Posted 4 hours ago Attached is a screenshot of the sorting problem
user24 400 Posted 4 hours ago Posted 4 hours ago (edited) Emby sorts alphabetically using the "Sort Title" tag, but shows the "Title" tag. Emby automatically removes "The", "A" and some other prefixes from "Sort Title". Therefore "The Adam Project" in your example is likely sorting as "Adam Project". You can check this in the metadata editor for the individual movies. Here's a similar example from my library: You can change the "Sort Title" by adding "The" if you want these type of titles under "T". There are lots of sorting options that you should be able to access: Edited 4 hours ago by user24
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