Folder images missing in Emby Theater (3.0.20/21 Legacy)

[scottpro 20]

When browsing a Movie library and selecting "Folders" from the top tab menu the folder images appear to be missing and is displaying a gray version instead.  I tried setting a new image for the folder and did not fix the issue.  The folder images work with version 4.9.5.13 but fail on all versions after that (current 4.9.5.24).  The functionality still works but the images are just missing.  This happens with all libraries.
Here is a screenshot.

[Mahinepua 129]

Hey that started happening for me yesterday with the latest beta windows app in all menus, movies, tv, collections.

Trying to figure out whats happening. Web server shows them correctly. 

[scottpro 20]

Yes, the web client works.  I see the bug which was introduced in 4.9.5.14.  Looks like the same logic was shared between ET legacy and windows app version.  It's not a show stopper but just wanted to flag it for the dev team.

[Mahinepua 129]

Thank goodness it’s not me, I’ve been restarting the server,  computers all sorts and it persists.

[softworkz 5336]

8 hours ago, scottpro said:

like the same logic was shared between ET legacy and windows app version. 

Which Windows app version - I don't see it?

[scottpro 20]

4 hours ago, softworkz said:

Which Windows app version - I don't see it?

I'm only reporting the issue with ET 3.0.20/21.  I'm not using the Windows App so I can't verify that it is happening there.  I was commenting on @Mahinepuapost regarding having the same issue with the latest beta Windows App version.

[softworkz 5336]

13 minutes ago, scottpro said:

I'm only reporting the issue with ET 3.0.20/21.  I'm not using the Windows App so I can't verify that it is happening there.  I was commenting on @Mahinepuapost regarding having the same issue with the latest beta Windows App version.

Alright, thanks, then I just misunderstood.

[Mahinepua 129]

I started seeing it on the latest windows beta a few days ago.

 

[abegreen 20]

Same problem. ET 3.0.20, started about a week ago.

[scottpro 20]

Interesting update, 4.9.5.24 to 26.0.0.  Is that the new app-version numbering or was it suppose to 4.9.5.26?  The "Folders" images are now displaying but I think the gray background card is including the text.

Is this the new look by design?

Here is the original look.

[softworkz 5336]

On 8/5/2026 at 1:26 AM, scottpro said:

Interesting update, 4.9.5.24 to 26.0.0.  Is that the new app-version numbering or was it suppose to 4.9.5.26? 

We are starting proper numbering for the core UI code, which is included in apps, in the server and the hosted web app on https://app.emby.media/

This will allow us to better diagnose and user to better understand when and why there might be differences regarding to bugs and behavior.