Downloads stuck on "Ready to transfer" after movie quality conversion

[Joaqim_Braga 0]

Hi everyone,

I'm having an issue with the Android app when trying to download transcoded movies.

When I attempt to download a movie at a lower quality for phone playback, the conversion finishes, but the app never actually downloads the converted file. It gets stuck indefinitely in the "Ready to transfer" status.

On the other hand, downloading in Original Quality works completely fine.

Has anyone run into this issue or knows how to fix it?

Thanks!

Emby Server Version: 4.9.5.0

Android App Version: 3.5.36

Device: Google Pixel 9 Pro

Edited 19 hours ago by Joaqim_Braga

[Luke 42827]

Hi, try opening the app on the device and see if that gets it going.