"Unlock functionality" prompt on iOS

[brothom 224]

I tried granting one of my users access to my Emby server and while the browser via app.emby.media works fine, the iOS app doesn't. 

When the user tries to play any sort of media, they're immediately prompted to:
* purchase premium for €7,99
* "unlock" for € 5,99 (whatever that means)
* or to restore purchase.

None of my other users receive this message. This user is on an iPhone 17 pro and I have a sneaking suspicion it has something to do with Apple stuff, hence why I'm posting here.

Anyone have any clue?

[ebr 16532]

Hi.  Not all apps/features are free.  Do you have Premiere on your server?

Emby Premiere Feature Matrix

However, we should not be asking your user to purchase Premiere so please make sure they don't do that.

[brothom 224]

@ebrnone of my other users are receiving this message on chromecast, android app, Samsung tv app, LG tv app or via browser.

Could it be that the ios app isn't free for some reason? That would be rather silly IMHO though.

[ebr 16532]

2 minutes ago, brothom said:

Could it be that the ios app isn't free for some reason?

3 minutes ago, brothom said:

That would be rather silly IMHO though

Why is it "silly" that everything is not free?  We work very hard on Emby and that is not free.  Thanks.