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Problem with 4k HDR10 video


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rickrian
Posted

v4.9.5.0

My setup:

Computer №1 with Emby Server (Premiere version) + Windows 10 + NVidia GeForce 1030 + TV + Brave browser + Emby Windows App.

Computer №2 Windows 11 + NVidia GeForce 3080 + Brave browser.

Mobile phone Android + Emby App.

My computer №1 had no videocard, decoding videos on CPU. That made not possible to play 4k videos - very slow. I bought Premiere version of Emby and installed NVidia GeForce 1030. I configured Emby Server to use new videocard. So after that i tried to play 4k HDR10 video on computer №2 via browser and on mobile phone via app - no problem even on 4k 200MBs mode. But on computer №1 i cannot play this video in browser - i get an error "No compatible streams are currently available" on start (see attached logs). Its also problematic to play video in Emby Windows App on computer №1 - very slow, but videocard is about 70% loaded (see screenshot attached). 

So i want to understand, what is going on computer №1 and how to fix. I think 4k video should work on GeForce 1030 even with HDR.

Capture.PNG

embyserver.txt ffmpeg-transcode-024aa517-0752-40a2-a182-fce6838cb881_1.txt

Posted

Hi, how does Chrome or Edge compare?

rickrian
Posted

Hi Luke

Well in Edge it plays but slow - CPU is under 100% and GPU is almost free. 

I had one case when video started in Brave but also slow and without HDR support (video was mostly gray).

Using Emby Windows App video plays slow but on GPU (about 70% loaded).

Lessaj
Posted

The GT 1030 is a complete pile of e-waste, it's garbage. In Emby for Windows you can try setting Video Player to Energy Efficient and see if that helps.

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