Cannot access Emby remotely

[ramseyn 15]

Hi

 

My router was recently reset by my ISP during troubleshooting.

I can no longer access Emby remotely.

 

On the NAS I have enabled remote access in NMetwork section

I have enabled Remote Access under two user accvounts

I have set up a port forward rule on the router

ShieldsUp now shows the port (8096) as open.

Ping gets no response

 

Attempts to connect through my WAN address result in Emby reporting it is trying to connect to an old instance on another server (at least, the server name is the old server). The old server is at an IP that is not set up in port forwarding.

Only the current server is in the port forwarding.

 

If I look at emby.media it shows only my current server. In emby client apps the old server is present as well and I cannot delete it from the list.

the documentation talks about Emby Connect but I don't believe I am using this as I have no idea of my Emby Connect name and I cannot find it in my Emby account.

So I am just using my WAN address and port number 8096.

 

I used to be able to access using just the IP and port...

 

 

embyserver (7).txt