Jump to content

Issues with unverified email/account


Recommended Posts

SigEpGX460
Posted

I setup my Emby account but when my friend tries to invite me to his server emby is not allowing him to saying my account is not verified.  I never received a verification email from Emby during setup and I can see that my account is active because I am logged in and posting to the forums.

Does anyone have a workaround for this?

Posted

Hello SigEpGX460,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:


Thank you.

Emby Team

Posted

Hi, what is the exact message that you get?

SigEpGX460
Posted

https://media.discordapp.net/attachments/1525692034835419226/1526005320592261221/IMG_7999.png?ex=6a5572b4&is=6a542134&hm=9ebd89776236028787b741082d834ddb57c3b90c6a3fe0df94e314f5e017de64&=&format=webp&quality=lossless&width=544&height=1179

SigEpGX460
Posted

This is the error we are getting.  Emby is not recognizing my email address as a valid account.

Screenshot 2026-07-12 214231.jpg

Posted

Hi, the email that you entered into the field needs to have it's own Emby Connect account, so have the owner of that email sign up first, and then try entering it again.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...