TV Episode Naming Convention

[MichaelReed 0]

Hi All,

Please can you help here. I am going round and round a little and can't work out what's happening. 

Been using Emby a while and have a good file structure around TV Shows  File path is (Series - Season X - Episode)

Episode named like so -  "Silo-s03e01.mp4"

For some reason they have stopped pulling through the metadata for each episode like the others even though they are structured the same? I have added the example of TV show Silo in the attachments.

The only reason I can think of is I have started using handbrake to compress the files down to a storable size. Will this have one kind of effect? Will I have to do some other type of file manipulation for Emby to recognise them?

[Abobader 3504]

Hello MichaelReed,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Neminem 1777]

Is this enabled?

[Neminem 1777]

Also what server version?

[MichaelReed 0]

Thanks for the reply.. The spoiler bit isn't enabled. There is a load of stuff I haven't watched which still shows the plot and thumbnails as well so don't think its that.

Server Version 4.9.5.0

I have also tried changing the naming convention of the series overall to include the TMDB ID etc so it looks like this at top level "Silo (2023) [tmdbid= 125988]"

Still nothing... 

 

[Neminem 1777]

Devs / we need to see logs, from where you refresh metadata or imported the new episodes.

 

[Neminem 1777]

I use tvdb id, and don't see the issue

Silo (2023) [TvdbId=403245]

[MichaelReed 0]

Can you show me how you have set this up? I have tried it that way and for some reason its made it worse haha..

Amending the headline series to this Silo (2023) [TvdbId=403245] and rescanned has now made all the episodes unrecognisable to Emby?

I have attached a load of screenshots. It wasn't happening until recently and haven't really changed anything. The only thing I can think of is my file compression using handbrake as a difference.. 

Do you TVDB the actual episodes as well? I haven't in the passed and it pulls in the metadata.

[MichaelReed 0]

Also just to add this isn't isolated to that Silo TV show that's just an example. Its every TV show after a certain point.

I haven't amended anything or changed my formatting at all. The only issue is the Handbrake. I am changing the file to a h.265 

Even that doesn't hugely tie in though as I have some files that have worked after compression.

 

[Neminem 1777]

We would need server logs to see the issue.

It might be something blocking your access to outside resources, like tvdb and tmdb.

Like I said before.

Devs / we need to see logs, from where you refresh metadata or imported the new episodes.

Edited 1 hour ago by Neminem

[Neminem 1777]

Here are some screenshot of my libraries.

Edited 1 hour ago by Neminem

[js28194 65]

Try looking into this setting....

[Neminem 1777]

I guess that a bug.

I'm seeing the same now.

With " Show all episodes of all seasons together"

With out that and set to "Always show season folders" I see this.

[Neminem 1777]

Ok With " Show all episodes of all seasons together" ticking hide and unticking hide I now see this.

Edited 1 hour ago by Neminem

[MichaelReed 0]

Very odd.. mine aren't too dissimilar and as I say it was working before and just seemed to stop?

Movies all work ok using the naming conventions. 

Server logs wise... help me out  haha... I don't have any historical logs? How do I get them?

[Neminem 1777]

Try this first

It look like some weird cache issue.

 

Edited 1 hour ago by Neminem

[Neminem 1777]

Anyways click the logs that is with in the time span. 

Then you should see something like this.

Click 1) then 2) and upload to forum ( drag 'n' drop )

[MichaelReed 0]

This should have some upload logs in it as an example.. I can't go back further than a few days?

I can't see where this option is? " Show all episodes of all seasons together" 

embyserver-63919237704.txt

[Neminem 1777]

[Neminem 1777]

[Neminem 1777]

I don't see anyting of note in your log.

[MichaelReed 0]

That seasons thing didn't make any difference either... damn its so odd.. I haven't changed any behavioural process it just stopped working.

Didn't know whether to just reinstall the whole thing as it is from now..the old turn it off and on again

[Neminem 1777]

Can you restart the server, to get a new log file, you can upload.

Then do a metadata refresh on "Silo"

Wait 10 min then post logs.

[Neminem 1777]

You can also try from another browser, to se if its a browser cache issue.