MichaelReed 0 Posted 3 hours ago Posted 3 hours ago Hi All, Please can you help here. I am going round and round a little and can't work out what's happening. Been using Emby a while and have a good file structure around TV Shows File path is (Series - Season X - Episode) Episode named like so - "Silo-s03e01.mp4" For some reason they have stopped pulling through the metadata for each episode like the others even though they are structured the same? I have added the example of TV show Silo in the attachments. The only reason I can think of is I have started using handbrake to compress the files down to a storable size. Will this have one kind of effect? Will I have to do some other type of file manipulation for Emby to recognise them?
Abobader 3504 Posted 3 hours ago Posted 3 hours ago Hello MichaelReed, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
MichaelReed 0 Posted 2 hours ago Author Posted 2 hours ago Thanks for the reply.. The spoiler bit isn't enabled. There is a load of stuff I haven't watched which still shows the plot and thumbnails as well so don't think its that. Server Version 4.9.5.0 I have also tried changing the naming convention of the series overall to include the TMDB ID etc so it looks like this at top level "Silo (2023) [tmdbid= 125988]" Still nothing...
Neminem 1777 Posted 2 hours ago Posted 2 hours ago Devs / we need to see logs, from where you refresh metadata or imported the new episodes.
Neminem 1777 Posted 2 hours ago Posted 2 hours ago I use tvdb id, and don't see the issue Silo (2023) [TvdbId=403245]
MichaelReed 0 Posted 1 hour ago Author Posted 1 hour ago Can you show me how you have set this up? I have tried it that way and for some reason its made it worse haha.. Amending the headline series to this Silo (2023) [TvdbId=403245] and rescanned has now made all the episodes unrecognisable to Emby? I have attached a load of screenshots. It wasn't happening until recently and haven't really changed anything. The only thing I can think of is my file compression using handbrake as a difference.. Do you TVDB the actual episodes as well? I haven't in the passed and it pulls in the metadata.
MichaelReed 0 Posted 1 hour ago Author Posted 1 hour ago Also just to add this isn't isolated to that Silo TV show that's just an example. Its every TV show after a certain point. I haven't amended anything or changed my formatting at all. The only issue is the Handbrake. I am changing the file to a h.265 Even that doesn't hugely tie in though as I have some files that have worked after compression.
Neminem 1777 Posted 51 minutes ago Posted 51 minutes ago (edited) We would need server logs to see the issue. It might be something blocking your access to outside resources, like tvdb and tmdb. Like I said before. Devs / we need to see logs, from where you refresh metadata or imported the new episodes. Edited 51 minutes ago by Neminem 1
Neminem 1777 Posted 49 minutes ago Posted 49 minutes ago (edited) Here are some screenshot of my libraries. Edited 48 minutes ago by Neminem
Neminem 1777 Posted 38 minutes ago Posted 38 minutes ago I guess that a bug. I'm seeing the same now. With " Show all episodes of all seasons together" With out that and set to "Always show season folders" I see this.
Neminem 1777 Posted 35 minutes ago Posted 35 minutes ago (edited) Ok With " Show all episodes of all seasons together" ticking hide and unticking hide I now see this. Edited 33 minutes ago by Neminem
MichaelReed 0 Posted 35 minutes ago Author Posted 35 minutes ago Very odd.. mine aren't too dissimilar and as I say it was working before and just seemed to stop? Movies all work ok using the naming conventions. Server logs wise... help me out haha... I don't have any historical logs? How do I get them?
Neminem 1777 Posted 31 minutes ago Posted 31 minutes ago (edited) Try this first It look like some weird cache issue. Edited 31 minutes ago by Neminem
Neminem 1777 Posted 27 minutes ago Posted 27 minutes ago Anyways click the logs that is with in the time span. Then you should see something like this. Click 1) then 2) and upload to forum ( drag 'n' drop )
MichaelReed 0 Posted 6 minutes ago Author Posted 6 minutes ago This should have some upload logs in it as an example.. I can't go back further than a few days? I can't see where this option is? " Show all episodes of all seasons together" embyserver-63919237704.txt
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