MichaelReed 0 Posted 2 hours ago Posted 2 hours ago Hi All, Please can you help here. I am going round and round a little and can't work out what's happening. Been using Emby a while and have a good file structure around TV Shows File path is (Series - Season X - Episode) Episode named like so - "Silo-s03e01.mp4" For some reason they have stopped pulling through the metadata for each episode like the others even though they are structured the same? I have added the example of TV show Silo in the attachments. The only reason I can think of is I have started using handbrake to compress the files down to a storable size. Will this have one kind of effect? Will I have to do some other type of file manipulation for Emby to recognise them?
Abobader 3504 Posted 2 hours ago Posted 2 hours ago Hello MichaelReed, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
MichaelReed 0 Posted 2 hours ago Author Posted 2 hours ago Thanks for the reply.. The spoiler bit isn't enabled. There is a load of stuff I haven't watched which still shows the plot and thumbnails as well so don't think its that. Server Version 4.9.5.0 I have also tried changing the naming convention of the series overall to include the TMDB ID etc so it looks like this at top level "Silo (2023) [tmdbid= 125988]" Still nothing...
Neminem 1777 Posted 1 hour ago Posted 1 hour ago Devs / we need to see logs, from where you refresh metadata or imported the new episodes.
Neminem 1777 Posted 1 hour ago Posted 1 hour ago I use tvdb id, and don't see the issue Silo (2023) [TvdbId=403245]
MichaelReed 0 Posted 33 minutes ago Author Posted 33 minutes ago Can you show me how you have set this up? I have tried it that way and for some reason its made it worse haha.. Amending the headline series to this Silo (2023) [TvdbId=403245] and rescanned has now made all the episodes unrecognisable to Emby? I have attached a load of screenshots. It wasn't happening until recently and haven't really changed anything. The only thing I can think of is my file compression using handbrake as a difference.. Do you TVDB the actual episodes as well? I haven't in the passed and it pulls in the metadata.
MichaelReed 0 Posted 24 minutes ago Author Posted 24 minutes ago Also just to add this isn't isolated to that Silo TV show that's just an example. Its every TV show after a certain point. I haven't amended anything or changed my formatting at all. The only issue is the Handbrake. I am changing the file to a h.265 Even that doesn't hugely tie in though as I have some files that have worked after compression.
Neminem 1777 Posted 11 minutes ago Posted 11 minutes ago (edited) We would need server logs to see the issue. It might be something blocking your access to outside resources, like tvdb and tmdb. Like I said before. Devs / we need to see logs, from where you refresh metadata or imported the new episodes. Edited 10 minutes ago by Neminem 1
Neminem 1777 Posted 8 minutes ago Posted 8 minutes ago (edited) Here are some screenshot of my libraries. Edited 7 minutes ago by Neminem
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