Trailers no longer working on IPhone

[Mahinepua 118]

Is this a known issue?

Ver 2.2.54

Between this and the windows client trailers aren’t really a feature anymore.

[Luke 42703]

Hi, what exactly is the problem?

[Mahinepua 118]

Hi Luke as per the title trailers no longer play on my iPhone.

[Luke 42703]

What exactly happens when you try?

[Mahinepua 118]

Nothing, screen with spinning circle and background wallpaper then back to movie view. Same issue as when the windows client stopped working for a while. Even now it still doesn’t work properly.

Youtube is blocking emby somehow.

[Luke 42703]

7 hours ago, Mahinepua said:

Nothing, screen with spinning circle and background wallpaper then back to movie view. Same issue as when the windows client stopped working for a while. Even now it still doesn’t work properly.

Youtube is blocking emby somehow.

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[LoLoEmby 1]

Same to me. On iphone and Mac with the last version.

[hspantera 9]

Here too. It’s problem of latest update. On other clients works well. Only on iOS with latest update broke trailer from internet. Local trailers still working. 

[Mahinepua 118]

@Lukesomeone at Emby must have an iphone to debug so you shouldnt needs logs from us.

[hspantera 9]

Still no fix?

[Mahinepua 118]

 Doesn’t look like it. Using YouTube as a source for trailers seems increasingly problematic. If there was a paid alternative emby could use I’d be keen.

[hspantera 9]

But is working on all at her clients. Android, Samsung and lg. Only on iOS not working.

[Mahinepua 118]

The windows app doesn’t work properly either. 
You will need to be patient while emby fixes the iOS app.