Invalid id and password error - Amazon Fire Stick

[Zubalea 0]

Running emby from the Amazon Fire Stick.   Been doing that for years.
A few months ago I started getting getting a message "Invalid ID and Password" error when login in to Emby.   It works fine except for the error as it logs me in anyway.
I also see the "failed to login attempt" on the Emby server dashboard.

I tried reinstalling the app and clearing the cache.   I even redid the login credentials.   Still get the error.   
Any ideas?

Thank you

[Abobader 3504]

Hello Zubalea,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[ebr 16463]

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[Zubalea 0]

That worked ebr,  not sure what issue is with Emby for Fire Tv, but Android Emby has no issue.