MediaEmby1968 80 Posted July 7 Author Posted July 7 Hi @LukeI have installed this version and it does nothing. Started Emby, once installed, the Emby logo appears and it stays there and does nothing else.
MediaEmby1968 80 Posted July 7 Author Posted July 7 Thanks, I see that it happens to other people too.
MediaEmby1968 80 Posted July 8 Author Posted July 8 It gives the same error. I'll stick with version 2.2.8 of the TV software, which works. I've installed and uninstalled it many times, and with different versions, and it's still the same. Whatever the problem is, if I ever format my PC or uninstall and reinstall Emby and it still gives me the same issue, I'll let you know. But for now, the only thing I can see clearly is that videos with external subtitles, whether .srt or .ass files, cause problems. Thanks to everyone for your help.
MediaEmby1968 80 Posted July 10 Author Posted July 10 It's still the same. Same error. As I said before, I'll leave it for the near future, until I either uninstall Emby or have to format my PC. I've uninstalled and reinstalled many times and several versions. And it's always the same. I'll wait until I have many more versions or until I have to do what I mentioned before. Thanks everyone. 1
Luke 42778 Posted Tuesday at 05:28 PM Posted Tuesday at 05:28 PM Hi, please try the 2.4.3 update. Thanks.
MediaEmby1968 80 Posted Wednesday at 11:49 AM Author Posted Wednesday at 11:49 AM Hi @Luke It's still the same. The same error. I'll leave it for later, until I uninstall Emby or have to format my PC. Thanks
MediaEmby1968 80 Posted Wednesday at 06:46 PM Author Posted Wednesday at 06:46 PM When clicking on a video with external subtitles, this error appears that I have already posted previously. nothing else appears, this text that I put in the photo appears. If it doesn't have a subtitle... no problem it plays it, but if it has a subtitle it doesn't matter srt or ass, the error appears.
MediaEmby1968 80 Posted Wednesday at 06:49 PM Author Posted Wednesday at 06:49 PM Would you by any chance have version 2.3.4 to install on the TV? With this version it worked, all the ones after none of them work.
Luke 42778 Posted Wednesday at 07:32 PM Posted Wednesday at 07:32 PM 45 minutes ago, MediaEmby1968 said: When clicking on a video with external subtitles, this error appears that I have already posted previously. nothing else appears, this text that I put in the photo appears. If it doesn't have a subtitle... no problem it plays it, but if it has a subtitle it doesn't matter srt or ass, the error appears. Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks!
MediaEmby1968 80 Posted Wednesday at 09:53 PM Author Posted Wednesday at 09:53 PM I can't do that anymore because after installing, it gives an error. I uninstall and reinstall version 2.2.8, which is the one I use. I don't know what the problem is, since it only happens with later versions. Version 2.2.8 works, but the newer ones give an error.
Luke 42778 Posted Wednesday at 10:17 PM Posted Wednesday at 10:17 PM What error does it give after installing?
Luke 42778 Posted Thursday at 02:49 AM Posted Thursday at 02:49 AM Do you mean install error or playback error?
MediaEmby1968 80 Posted Thursday at 07:39 AM Author Posted Thursday at 07:39 AM The error occurs during playback; the installation went smoothly except for the version that wouldn't start. The others installed fine, but when I select a video file with external subtitles, I get that error. If I remove the subtitles, it works correctly.
Luke 42778 Posted Thursday at 12:09 PM Posted Thursday at 12:09 PM 4 hours ago, MediaEmby1968 said: The error occurs during playback; the installation went smoothly except for the version that wouldn't start. The others installed fine, but when I select a video file with external subtitles, I get that error. If I remove the subtitles, it works correctly. ok can you please attach the emby server log from when that happened? Thanks.
MediaEmby1968 80 Posted Thursday at 02:20 PM Author Posted Thursday at 02:20 PM Here you go embyserver-63920361430.txt
visproduction 365 Posted 15 hours ago Posted 15 hours ago Latest log: line 339 Quote 2026-07-22 11:13:51.563 Error HttpClient: Error getting response from https://www.mb3admin.com/admin/service/EmbyPackages.json Available from US server. Delayed and domain causes error in traceroute from VPN Switzerland. Does th .ass file include any special request for font or other custom details from mb3admin.com? If so, then this .ass file may fail when used on a server outside of North America. This could be caused by some setting of the domain owner at their host to limit traffic from overseas. What commands do the .ass files have in their headers?
MediaEmby1968 80 Posted 49 minutes ago Author Posted 49 minutes ago Hi @visproduction, thanks for your help. Although I didn't understand anything you said. I'm in Spain. Beyond the operating system updates (Manjaro KDE Linux), I haven't done anything to my server. It's still using the same programs as always. I've always had a contract with the DIGI provider, which runs on CGNAT, and I never had any problems until version 2.3.4. From version 2.3.8 onwards, it's been nothing but errors. The only thing that's changed is the router, which they replaced a few months ago. Regarding the .ass file, I'm not sure what to look for or what you're asking for, so I'll leave one here. Regards Agente Kim reactivado 1x07.spa.default.ass
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