There is a bug in version 2.3.8 with .ass files

[MediaEmby1968 79]

Hi @LukeI have installed this version and it does nothing. Started Emby, once installed, the Emby logo appears and it stays there and does nothing else.

[FrostByte 5501]

Same here

 

[MediaEmby1968 79]

Thanks, I see that it happens to other people too.

[Luke 42691]

Hi, please try the 2.4.1 update. Thanks.

[MediaEmby1968 79]

It gives the same error. I'll stick with version 2.2.8 of the TV software, which works. I've installed and uninstalled it many times, and with different versions, and it's still the same. Whatever the problem is, if I ever format my PC or uninstall and reinstall Emby and it still gives me the same issue, I'll let you know. But for now, the only thing I can see clearly is that videos with external subtitles, whether .srt or .ass files, cause problems.

Thanks to everyone for your help.