MediaEmby1968 75 Posted 3 hours ago Posted 3 hours ago Hi, there's a bug in the new Samsung version 2.3.8. It turns out that if I try to watch a series with external .ass subtitles, it doesn't recognize the file and always displays this error: "There was an error processing the request. Please try again later." And there's no way to view the file. This didn't happen with version 2.3.4, which is the one I had. It only happens with .ass files. If there are no subtitles, it works fine, but if there are .ass subtitles, it gives this error. To be able to view these files, I had to install the version that came with the TV, version 2.2.8.
Luke 42644 Posted 1 hour ago Posted 1 hour ago HI, please try the 2.3.9 update and let us know how that compares. Thanks.
MediaEmby1968 75 Posted 41 minutes ago Author Posted 41 minutes ago Stay the same. Gives the same error.
Luke 42644 Posted 34 minutes ago Posted 34 minutes ago Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks!
MediaEmby1968 75 Posted 24 minutes ago Author Posted 24 minutes ago Hi Luke, here's the record. I already explained my problem in the first post. embyserver.txt
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