There is a bug in version 2.3.8 with .ass files

[MediaEmby1968 75]

Hi, there's a bug in the new Samsung version 2.3.8. It turns out that if I try to watch a series with external .ass subtitles, it doesn't recognize the file and always displays this error: "There was an error processing the request. Please try again later."

And there's no way to view the file. This didn't happen with version 2.3.4, which is the one I had. It only happens with .ass files. If there are no subtitles, it works fine, but if there are .ass subtitles, it gives this error.

To be able to view these files, I had to install the version that came with the TV, version 2.2.8.

[Luke 42643]

HI, please try the 2.3.9 update and let us know how that compares. Thanks.

[MediaEmby1968 75]

Stay the same. Gives the same error.