Can't drag Playlist items

[crusher11 1226]

There doesn't appear to be any way to drag Playlist items to rearrange them on the mobile app. 

[Lessaj 517]

Screenshot? Looks fine to me, there's a 3 dot menu and a grab handle to drag.

[crusher11 1226]

The two horizontal lines? Sure looks like a grab handle, but pressing it doesn't do anything. 

[Lessaj 517]

Works just fine in the latest version 3.5.36. You're going to have to provide more details.

[crusher11 1226]

That's the version I'm on, and it's not working. I don't know what other details I could possibly provide here.

[Lessaj 517]

A video maybe.

[crusher11 1226]

Of what? Nothing happening?

[Luke 42643]

8 minutes ago, crusher11 said:

Of what? Nothing happening?

Well it would help us visualize what you are seeing and what is happening.

[crusher11 1226]

What I'm seeing is my playlist. I press the grab handles. I drag. The list scrolls, as it would do if I was pressing and dragging somewhere on the screen other than the grab handles. Basically, the grab handles don't seem to do anything.

[Lessaj 517]

Works fine for me, so a video would be helpful.

[crusher11 1226]

The video will simply show the playlist scrolling, so I'm not sure what you think that will achieve.

[GrimReaper 5030]

42 minutes ago, crusher11 said:

What I'm seeing is my playlist. I press the grab handles. I drag. The list scrolls, as it would do if I was pressing and dragging somewhere on the screen other than the grab handles. Basically, the grab handles don't seem to do anything.

I see the same on 3.5.36.

And to cut through the unnecessary back-and-forth:

 

[Lessaj 517]

Thank you for your helpful video. Looks like you're long pressing for too long, I did notice that the "time to grab" is a bit short.

[GrimReaper 5030]

You are absolutely correct - and that makes no sense whatsoever, why would there be a time-limit on grab time if you are deliberately pressing exactly there, on that exact position with the clear intention to drag (and not inadvertently) - and have a visual clue you've actually grabbed it, slight enlargement, as in "you've got it"? But at that time it's already too late, it needs to be grabbed and moved practically instantly, within 0.3-0.5 secs else zip. Literal exercise in dexterity. 

Thank you, it never even crossed my mind to move it before being told visually that I have grabbed it - quite the opposite, if anything that grab-time should be extended if not already infinite. 

Edited June 19 by GrimReaper

[crusher11 1226]

43 minutes ago, GrimReaper said:

And to cut through the unnecessary back-and-forth:

Well yes, if I had any idea how to do the thing that indicates where my finger is and what it's doing that could have provided a useful video, as this is, but I don't, so all you would have seen is the scrolling.

 

39 minutes ago, Lessaj said:

Thank you for your helpful video. Looks like you're long pressing for too long, I did notice that the "time to grab" is a bit short.

WTF? Who designed this app? That's an insane design choice.

33 minutes ago, GrimReaper said:

Thank you, it never even crossed my mind to move it before being told visually that I have grabbed it - quite the opposite, if anything that grab-time should be extended if not already infinite. 

Right? It should be the other way around. If I go to scroll but accidentally touch the grab handle, it should just scroll. If I make a whole big deal about how I'm pressing down on the grab handle, it should grab the grab handle. It's completely backwards.

[Lessaj 517]

It's right in the screen record options in android. On my older device I only have audio and show touches but I have more on a newer device. 

[crusher11 1226]

Ah, interesting. It appears that's only an option if recording the whole screen, whereas I always have it set to just record a single app.

[Lessaj 517]

So a more accurate description of the issue is that it's difficult to move items within a playlist using the grab handles available. The UX doesn't really make it clear that it's ready to be dragged, and long pressing on the grab handles doesn't maintain that action either, so you have a very short window to actually grab and move the item around. The OP read more like there were no grab handles at all.

[crusher11 1226]

Okay, so you can drag them, but only as far as the top of the screen. If you want to drag them further than that, you have to drag to the top of the screen, drop it, scroll, drag to the top of the screen, drop it, scroll...as many times as it takes to get where you want to go.