Access token errors

[Robnaeyaert 22]

Does anyone who why I keep seeing the red box over the last 3-4 months like the one pictured?

I had to power off my Samsung TV to make it go away. I’ve noticed this box pops up quite a lot. 
 

please help?

[Luke 42734]

Hi, what version number of the app do you have installed?

[Robnaeyaert 22]

2 hours ago, Luke said:

Hi, what version number of the app do you have installed?

Hi @Lukeits v2.2.8 on my Samsung TV 

[Luke 42734]

OK this should be resolved in the next update to the Emby Samsung app.

[Robnaeyaert 22]

15 minutes ago, Luke said:

OK this should be resolved in the next update to the Emby Samsung app.

ok @Lukebut I don't quite follow.  Are you saying I need to sideload a new version that is out now, or is there an update coming?

Also what is causing this issue?  I've never need it in the 20+ years I've been using EMBY

 

[Luke 42734]

I think it is an issue in that version of the app. we have already submitted an update to Samsung. You can sideload if you need immediate relief.

[Robnaeyaert 22]

19 minutes ago, Luke said:

I think it is an issue in that version of the app. we have already submitted an update to Samsung. You can sideload if you need immediate relief.

So @Luke there is a new version available I can download and sideload? 

Remembering I live in New Zealand and there seems to always be a huge delay with the Samsung store.

Please confirm?

[Luke 42734]

 

[FrostByte 5516]

Luke will probably have another new one in about a week also as the latest will soon expire.  Just check that link he posted for all updates.

Edited June 17 by FrostByte

[Robnaeyaert 22]

On 6/18/2026 at 9:13 AM, FrostByte said:

Luke will probably have another new one in about a week also as the latest will soon expire.  Just check that link he posted for all updates.

Guys sorry to nag @FrostByteand @Lukebut here in New Zealand we still only have version 2.2.8 of the Samsung app yet I think you’re well past that in other locations?

 

I get Samsung is not your problem but how come the very long delays in updates please as I’m still reluctant to keep sideloading to get stuff fixed?

 

anynideas please?

[FrostByte 5516]

6 hours ago, Robnaeyaert said:

Guys sorry to nag @FrostByteand @Lukebut here in New Zealand we still only have version 2.2.8 of the Samsung app yet I think you’re well past that in other locations?

 

I get Samsung is not your problem but how come the very long delays in updates please as I’m still reluctant to keep sideloading to get stuff fixed?

 

anynideas please?

What year/model tv do you have?  I've got the same release which is almost a year old on my 2018.  In the past Luke has had to do a special request for TVs older than 4 years as Samsung stops supporting older models (though the most recent models now get 7 years support).

Edited 11 hours ago by FrostByte

[SamES 1116]

2.2.8 is still the currently released version. New version is still in testing  with Samsung, it's taking them a while this time. There should be an update for 2018 models as well 

[Robnaeyaert 22]

10 hours ago, FrostByte said:

What year/model tv do you have?  I've got the same release which is almost a year old on my 2018.  In the past Luke has had to do a special request for TVs older than 4 years as Samsung stops supporting older models (though the most recent models now get 7 years support).

@SamESI have a 2022 Samsung Artframe (75”) 4k TV and I’m not about to give Samsung more money for a newer screen because they cant be bothered supporting it.
 

It seems patently stupid for (1) Samsung to be so slow (2) not support anything older than a pint of milk and (3) timebomb apps so we need to keep sideloading this stuff. 
 

surely I’m not the only person with this view?

simple question - when will anything later than 2.2.8 be available in the Samsung store and can @Lukeor anyone apply some pressure here? (Please)