Unable to connect to configure Server

[Rew452 15]

On my Nvidia Shield ATV Pro I am getting when opening Emby this message "Unable to connect to configure server" this last for second or so and goes away. I Have up to now ignored this since movies and video's all seems to play.

I need to explain that a couple months ago I changed from a Qnap NAS to a Asustor SSD NAS using the same IP as Qnap which is no longer on my network, 

For the most part everything seems to play Bluray's, DVD's & video's; But I add a new mp4 video and it is slow to start on Emby and then plays for few seconds and seems to buffer and plays a few seconds, repeating.

Other mp4 video's play fine. The offending mp4 video plays fine on my PC so I don't think the files is bad. 

Is there some setting that need to be change after changing NAS's??

Thanks

Rew

[visproduction 361]

Suspect file permissions need to be set correctly in Asustor NAS.
see:  https://www.asustor.com/en/online/College_topic?topic=110

[tedfroop21 97]

4 hours ago, Rew452 said:

Other mp4 video's play fine. The offending mp4 video plays fine on my PC so I don't think the files is bad. 

I would use MediaInfo app to examine the file and check the bit rate.  Check it vs a 4k file that plays well. 

[Rew452 15]

Thanks guys, checked the file and Asustor file permissions and they look fine.

I still think it has to do with Emby on Shield ATV, remember when I first enter Emby it displays "Unable to connect to configure server with the (server name)" for a second or two and then disappears. I never saw this message when I ran Emby server on my old Qnap NAS.

Thanks