Upcoming takes forever to load

[Trevor68 70]

So remember when it was decided to stop caching upcoming shows and make it a live query. Well here is proof that it was a shite decision. 

{"type":"https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-5xx-errors/error-524/","title":"Error 524: A timeout occurred","status":524,"detail":"The origin web server did not return a complete response within the 120-second Proxy Read Timeout window. The connection was established, but the origin took too long to respond.","instance":"a05af208fd0f9a8b","error_code":524,"error_name":"origin_response_timeout","error_category":"origin","ray_id":"a05af208fd0f9a8b","timestamp":"2026-06-03T01:34:46Z","zone":"emby.cannardy.com","cloudflare_error":true,"retryable":true,"retry_after":120,"owner_action_required":true,"what_you_should_do":"**Wait and retry.** Back off for at least 120 seconds. If the error persists, the website operator should check for long-running processes or an overloaded origin.","footer":"This error was generated by Cloudflare on behalf of the website owner."}

[visproduction 368]

Cloudflare error:

https://www.iphalo.com/blog/cloudflare-522-524-errors-fix/

Quote

Error 522: The Handshake Failure

This error occurs at the Network Layer. Cloudflare attempts to establish a TCP connection (SYN) to the origin server (or through your proxy) but does not receive an acknowledgement (SYN-ACK) within the designated window.

• The Cause: The request is being dropped before a connection is even established.
• In Automation: This often happens when a target site’s firewall silently drops packets from known Datacenter IPs. The server doesn’t reject the connection (which would be a “Connection Refused”); it simply ignores it, causing Cloudflare to wait until it times out.

Trevor are you perhaps in the UK?  Connectivity from overseas to the metadata on a US server, might be part of the issue.  Does it eventually clear and show upcoming episodes? It could be an issue with Emby.  

See more details on this error here.  https://duckduckgo.com/?q=cloudflare-5xx-errors%2Ferror-524+timeout+UK+server&ia=web

Edited June 3 by visproduction

[Trevor68 70]

worse, Australia!

[Trevor68 70]

it has always been historically slow, but recently I put my server behind a cloudflare tunnel, so it seems slow plus cloudflare is not a good combo.

[Luke 42923]

HI, we are looking into improving it. Thanks.

[Trevor68 70]

any news on this???

[Luke 42923]

Hi, not yet but this is on our to do list for review. Thanks.