Roku playback issue

[Mosetter27 0]

58 minutes ago, speechles said:

@Mosetter27 What do you have set for your Roku audio settings? Specifically, the Digital Output Format? Also, what model of Roku are you using?

You can try to set yours identical to how I have set mine above. Then play that same item. The item should now play correctly, but do you hear audio? All modern television with HDMI connections natively support AC3 as that is what is used by OTA over the air broadcasts so they must support it. But only certain models also support E-AC3 which they pay extra to add. If you have E-ARC on that TV it might also have this otherwise you might hear silence.

 

@ebr Here is how MediaInfo indentifies the audio stream from that file. I have the same problem with this series.

 

On the Roku TV this works perfectly. But I do not know if it works on all models of Roku. This is caused by the new firmware update Roku has given us. It resets the Audio to AUTO for everything. The AC3 codec is supposed to be first to maintain surround when transcoding. That is supposed to happen. But it appears that something in the transcoding produces broken AC3 when convert that A_EAC3 codec to AC3. Maybe only happens on Apple Mac servers. But that codec is one we need to run tests on. A_EAC3.

I’m at work right now but will give it a try when I get home in an hour or so.

so far I’ve had trouble with 

lucky s01 e1-4

Elle s01 e1-8

Walking dead dead city s03 e1

the boys s05e8

 

as far as my Roku model I believe it’s this one 

https://www.target.com/p/roku-streaming-stick-2025-hd-roku-streaming-device-with-voice-remote-free-and-live-tv-access/-/A-94570936

[Mosetter27 0]

2 hours ago, speechles said:

@Mosetter27 What do you have set for your Roku audio settings? Specifically, the Digital Output Format? Also, what model of Roku are you using?

You can try to set yours identical to how I have set mine above. Then play that same item. The item should now play correctly, but do you hear audio? All modern television with HDMI connections natively support AC3 as that is what is used by OTA over the air broadcasts so they must support it. But only certain models also support E-AC3 which they pay extra to add. If you have E-ARC on that TV it might also have this otherwise you might hear silence.

 

@ebr Here is how MediaInfo indentifies the audio stream from that file. I have the same problem with this series.

 

On the Roku TV this works perfectly. But I do not know if it works on all models of Roku. This is caused by the new firmware update Roku has given us. It resets the Audio to AUTO for everything. The AC3 codec is supposed to be first to maintain surround when transcoding. That is supposed to happen. But it appears that something in the transcoding produces broken AC3 when convert that A_EAC3 codec to AC3. Maybe only happens on Apple Mac servers. But that codec is one we need to run tests on. A_EAC3.

Ive set it to what you set it to and nothing plays at all still the same thing, no compatible streams 

 

here's the logs from me doing this a moment ago 

embyserver.txt ffmpeg-transcode-5cb5ed43-f1ed-4d64-8108-21fef5d92cea_1.txt ffmpeg-transcode-75d8a96d-1470-40a0-8804-d9244a93bcb2_1.txt ffmpeg-transcode-640ffffa-12e2-45fe-8360-1e1b66fe50b0_1.txt ffmpeg-transcode-2087898b-b4f3-4bef-af7b-22afb9d7e276_1.txt ffmpeg-transcode-a3760825-ca8d-43a0-a70e-dda225835343_1.txt ffmpeg-transcode-d6f80c02-a6e7-4fe9-b7b1-d7647634120f_1.txt

Edited 15 minutes ago by Mosetter27
added logs.