crusher11 1223 Posted Tuesday at 03:05 PM Author Posted Tuesday at 03:05 PM 19 minutes ago, Lessaj said: Client app log might be helpful. I have no idea how to provide that. @Lukehas already stated that, but seemed to be waiting on @softworkzto sort out actually getting the logs, and he hasn't been around.
crusher11 1223 Posted Tuesday at 03:24 PM Author Posted Tuesday at 03:24 PM 4 minutes ago, Lessaj said: About -> Log Path. The path is too long to fit on the screen...I'm in the EmbyMedia.EmbyTheater_[long string] folder but it has a lot of subfolders and none of them say anything about logs. Also since I'd be digging it out of the folder directly, I assume it won't be sanitised?
Lessaj 517 Posted Tuesday at 03:40 PM Posted Tuesday at 03:40 PM Double click it, copy paste, brings you right to the logs folder. I'm not aware that they're sanitized but you can look for your domain address or mentions of API keys before posting. Or even just looking at the log yourself might make an error obvious.
crusher11 1223 Posted yesterday at 06:08 AM Author Posted yesterday at 06:08 AM Still waiting on @softworkz...
crusher11 1223 Posted yesterday at 08:06 PM Author Posted yesterday at 08:06 PM On 6/23/2026 at 3:21 AM, pwhodges said: I get that you are frustrated - we all have times like that! But "completely useless" is a bit hyperbolic here, isn't it? I seem to recall that you've also mentioned elsewhere that other people are still using your server OK. Paul Also worth noting that I've been having an issue with playback in the Android app for over a year now, with almost no dev activity.
softworkz 5239 Posted 58 minutes ago Posted 58 minutes ago @crusher11 Apologies for replying late. Could you please do this: Start the app (if not running) Go to Settings > About > Log Files tab Toggle "Enable debug logging" on Close the app Wait 5s Start the app Play something which doesn't play <= only once please Stop playback Go to Settings > About > Log Files tab Click on EmbyClient.txt - it opens in Notepad - and "Save as" to some location you remember Repeat this for the most recent mpv-2026*****.txt file Post here or PM them to me. Thank you very much and sorry for the disruption.
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