Unable to play anything

[pwhodges 2067]

3 hours ago, crusher11 said:

2.234.2.0 still. Is there a newer one?

The current beta (2.309.2.0) is at release candidate stage, so is expected to be released very shortly.

Paul

[crusher11 1212]

Just now, pwhodges said:

The current beta (2.309.2.0) is at release candidate stage, so is expected to be released very shortly.

Paul

So...no, there isn't a newer one?

[pwhodges 2067]

Not as a released stable - and the beta programme is closed.

Paul

[crusher11 1212]

Unsure why @Lukeasked, then...not like I'm able to update to anything  newer than the version I was on when I reported the issue.

[Luke 42591]

4 hours ago, crusher11 said:

Unsure why @Lukeasked, then...not like I'm able to update to anything  newer than the version I was on when I reported the issue.

I was just double checking.

[crusher11 1212]

Updating to 2.310.2.0 has not resolved this issue.

embyserver.txt

[crusher11 1212]

The lack of support here for an issue that makes my server completely useless is incredibly frustrating.

[Luke 42591]

On 6/12/2026 at 11:22 AM, crusher11 said:

Updating to 2.310.2.0 has not resolved this issue.

embyserver.txt 20.89 MB · 1 download

Hi, what example had the problem here?

[crusher11 1212]

2 minutes ago, Luke said:

Hi, what example had the problem here?

I tried to play something, it wouldn't play. Should be the only playback attempt in the log. I think it was Last Week Tonight.

[visproduction 361]

Please note tha the Embyserver.txt s 12 hour log at 87,614 lines

First error; 

Line 30508

Quote

2026-06-12 04:32:38.613 Error App: Error in validateChildren for 2907429 /volume1/Emby Libraries/TN/Shorts Stubs
    *** Error Report ***
    Version: 4.10.0.14
    Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /volume1/Emby -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /volume1/Emby/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology_{version}_x86_64.spk
    Operating system: Linux version 4.4.59+ (root@build6) (gcc version 4.9.3 20150311 (prerelease) (crosstool-NG 1.20.0) ) #25556 SMP PREEMPT Fri Aug 16 14:58:39 CST 2024
    OS/Process: x64/x64
    Framework: .NET 8.0.25
    Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
    Processor count: 4
    Data path: /volume1/Emby
    Application path: /volume1/@appstore/EmbyServer/system
    System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path '/volume1/Emby Libraries/TN/Shorts Stubs'.
       at System.IO.Enumeration.FileSystemEnumerator`1.Init()
       at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
       at Emby.Server.Implementations.IO.ManagedFileSystem.EnumerateFileSystemInfos(DirectoryInfo dir, Boolean recursive)
       at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive, FileSystemCredentials credentials)
       at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntriesInternal(String path)
       at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
       at MediaBrowser.Controller.Entities.Folder.GetNonCachedChildren(IDirectoryService directoryService, BaseItem[] collectionFolders, LibraryOptions libraryOptions)
       at MediaBrowser.Controller.Entities.BaseItem.ValidateChildrenInternal(IProgress`1 progress, CancellationToken cancellationToken, Boolean recursive, Boolean refreshChildMetadata, BaseItem[] collectionFolders, LibraryOptions libraryOptions, Dictionary`2 newItemIds, MetadataRefreshOptions refreshOptions, IDirectoryService directoryService)
       at Emby.Server.Implementations.Library.LibraryManager.ValidatePhysicalRoots(IProgress`1 progress, IDirectoryService directoryService, CancellationToken cancellationToken)
    Source: System.Private.CoreLib
    TargetSite: Void Init()

Followed by error re: musicbrainz

line 30557

Quote

2026-06-12 04:32:38.613 Info App: ValidatePhysicalRoots start validating 10002264 Songs /volume1/Emby Libraries/TN/Songs
2026-06-12 04:32:39.346 Debug App: Running MusicBrainzArtistProvider for Amie Doherty
2026-06-12 04:32:39.347 Debug App: Throttling MusicBrainz by 250ms
2026-06-12 04:32:39.597 Info HttpClient: GET https://musicbrainz.emby.tv/ws/2/artist/f75bf9b1-fff3-498a-8e65-ae08654caf9d650e7db6-b795-4eb5-a702-5ea2f75bf9b1-fff3-498a-8e65-ae08654caf9dfc46c848?inc=url-rels
2026-06-12 04:32:40.487 Info HttpClient: Http response 400 from https://musicbrainz.emby.tv/ws/2/artist/f75bf9b1-fff3-498a-8e65-ae08654caf9d650e7db6-b795-4eb5-a702-5ea2f75bf9b1-fff3-498a-8e65-ae08654caf9dfc46c848?inc=url-rels after 889ms
2026-06-12 04:32:40.543 Error App: Error in MusicBrainz
    *** Error Report ***
    Version: 4.10.0.14
    Command line: /volume1/@appstore/EmbyServer/system/EmbyServer.dll -programdata /volume1/Emby -ffdetect /var/packages/EmbyServer/target/bin/ffdetect -ffmpeg /var/packages/EmbyServer/target/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/bin/ffprobe -nolocalportconfig -ignore_vaapi_enabled_flag -pidfile /volume1/Emby/EmbyServer.pid -defaultdirectory /volume1/Public -updatepackage emby-server-synology_{version}_x86_64.spk
    Operating system: Linux version 4.4.59+ (root@build6) (gcc version 4.9.3 20150311 (prerelease) (crosstool-NG 1.20.0) ) #25556 SMP PREEMPT Fri Aug 16 14:58:39 CST 2024
    OS/Process: x64/x64
    Framework: .NET 8.0.25
    Runtime: volume1/@appstore/EmbyServer/system/System.Private.CoreLib.dll
    Processor count: 4
    Data path: /volume1/Emby
    Application path: /volume1/@appstore/EmbyServer/system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: BadRequest
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at MusicBrainz.MusicBrainzAlbumProvider.GetMusicBrainzResponse(String url, Boolean forceMusicBrainzProper, CancellationToken cancellationToken)
       at MusicBrainz.MusicBrainzArtistProvider.GetMetadata(ArtistInfo searchInfo, CancellationToken cancellationToken)
       at Emby.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, LibraryOptions libraryOptions, String logName, TIdType id, IRemoteMetadataProvider`2[] providers, MetadataRefreshOptions options, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()
 

Line 37354

Another similar error:

Quote

    System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path '/volume1/Emby Libraries/Wrestling Stubs/WWE Docos'.
 

Possible Linux file access rights?

No mention of the text "error processing that request, please try later" in the 12  hour long log file.  

Edited Monday at 06:18 PM by visproduction

[crusher11 1212]

I have no idea what the MB error is. The other two are just temp folders I was using when I first set my server up that I've since deleted, but hadn't removed from the library settings within Emby.

Not related to the playback issue.

[crusher11 1212]

@LukeRotated log, attempted to play Theatre of Blood, got the error, immediately downloaded the log.

embyserver.txt

[Luke 42591]

11 minutes ago, crusher11 said:

I tried to play something, it wouldn't play. Should be the only playback attempt in the log. I think it was Last Week Tonight.

The log is full of playback from lots of devices. Please spell it out exactly, what was played, what time, etc. Thanks.

[crusher11 1212]

6 minutes ago, Luke said:

The log is full of playback from lots of devices. Please spell it out exactly, what was played, what time, etc. Thanks.

See above.

[Luke 42591]

OK @softworkzwill probably  need to review client-side logging. Thanks.

[crusher11 1212]

Client-side logging?

[Luke 42591]

@softworkz

[crusher11 1212]

It doesn't appear that @softworkzis around...

[Luke 42591]

@softworkzis around. He will take a look at it. Thanks.