Media files registered double for same movie

[ajcdk 3]

Hi

I've just come across a strange bug which has happened with the last 2 movies added to my library. The movies show that they have 2 different files, except it's the exact same file. Same path, name, size, added date - everything.

I've verified that there is only the one file present, and tried scanning library files.
I then tried to delete one of the movies from the library, which resulted in only one of the file versions disappearing, but the movie still existing and still showing the "duplicate" icon. The actual file disappeared too, which indicates that the other file is a "ghost" file somehow.

I'm not really sure where to look here, so I'd greatly appreciate any pointers!

[Luke 42282]

HI there, can you please provide a specific example?

How to Report a Problem

Thanks !

 

[ajcdk 3]

I'll do my best! I'm attaching a screenshot of a movie which lists the exact same file twice as well as logs from when it was added. It looks like it runs twice.

embyserver-63911034000.txt

[Luke 42282]

Quote

I then tried to delete one of the movies from the library, which resulted in only one of the file versions disappearing, but the movie still existing and still showing the "duplicate" icon.

Hi, this should resolve your issue if you delete the entire parent folder, run a scan to clean out the database, and then add it back.

I think this issue is likely caused by an older server version, meaning I don't think you'd see it happen on a fresh install.

[ajcdk 3]

22 hours ago, Luke said:

Hi, this should resolve your issue if you delete the entire parent folder, run a scan to clean out the database, and then add it back.

I think this issue is likely caused by an older server version, meaning I don't think you'd see it happen on a fresh install.

There's a good chance you're right, it is an older installation (although running latest version). I just hope it doesn't become a recurring thing.

Removing the entire folder, scanning and then re-adding does indeed fix the problem.