Windows version cant download files

[Aaronelder 0]

Hi I have an issue with Emby windows wont download movies or TV series its stuck in ready to transfer, it completed the conversions, i have tried to change download quality to keep original and it just stays ready to transfer, i have checked the BITS manager and it shows transient error, tried to clear the job list to restart it made no difference, i have checked the firewall settings and even turned it off temporarily to confirm it wasnt blocking it.

i cant run the app as admin it wont allow it, from some research its to do with the windows store apps.

 

it works fine on my android phone when i download so its not a server issue.

embyserver (1).txt

[Luke 42314]

Hi @Aaronelderwe are working on getting a windows app update out that should help improve the download feature with it. Thanks.

@softworkz  @sa2000

[sa2000 714]

On 28/03/2026 at 04:13, Aaronelder said:

Hi I have an issue with Emby windows wont download movies or TV series its stuck in ready to transfer, it completed the conversions, i have tried to change download quality to keep original and it just stays ready to transfer, i have checked the BITS manager and it shows transient error, tried to clear the job list to restart it made no difference, i have checked the firewall settings and even turned it off temporarily to confirm it wasnt blocking it.

i cant run the app as admin it wont allow it, from some research its to do with the windows store apps.

There are also emby client app logs that may help as well as event log fir bits-client. But as there have been fixes in the forthcoming version for downloads, it may be best for you to join the beta group we are putting together for the Emby Web app. If you like to try the next beta, let me know and i will add you to the PM thread and you can provide the requested info and get added to the beta group