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[URGENT] Large Server (90TB) — Library Scans Stalling on Synology NAS


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BaNanaBlocks
Posted (edited)

Running into a persistent issue I haven’t seen in years and could really use an experienced set of eyes.

  • Emby Server: Windows PC
  • Storage: Multiple Synology NAS devices (currently 2, adding a 3rd)
  • Library Size: ~90TB

Issue:
Two of my largest libraries will not complete a scan.

  • Scans start but never finish
  • Content remains unavailable for playback
  • Metadata is not updating

This has been happening consistently for several days now.

Impact:
This is effectively blocking access to a large portion of my media and breaking normal server operation.

What I’ve tried:

  • Re-running scans multiple times
  • Waiting extended periods (no completion)

Request:
Looking for guidance on:

  • Identifying what’s causing the scan to stall
  • Logs or diagnostics I should pull immediately
  • Known issues with large libraries + Synology setups

Happy to provide logs, screenshots, or run targeted tests right away.

Edited by BaNanaBlocks
Added additional information.
js28194
Posted

Never had a large library scan prevent any playback.  They can happen concurrently with no issues.  The better minds would need the EmberServer.txt log file to take a peek.  Sounds like drive/access issue.

  • Like 1
BaNanaBlocks
Posted
1 hour ago, js28194 said:

Never had a large library scan prevent any playback.  They can happen concurrently with no issues.  The better minds would need the EmberServer.txt log file to take a peek.  Sounds like drive/access issue.

Thank you. I've been planning to migrate the TV Shows library to a new NAS. Once that's complete, I'll see if the problem persists. I'll keep this post updated.

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