Stuck at Ready to Transfer (Windows Emby App)

[mrtechnologist 0]

Using Windows Emby app downloaded from Microsoft Store.

Downloading contents using iOS and Android have no issues and it start downloading straight away.

Only Windows Emby app, itstuck at Ready to Transfer. Saw the log there's an error on downloading. Not sure why is there an error. Tried BITS Manager and there's no other queue before this.

Please help.

EmbyClient.txt

[Luke 42889]

HI there, can you please provide a specific example?

How to Report a Problem

Thanks !

 

[mrtechnologist 0]

I was trying to download a video from the Windows Emby app into my computer.

Clicked download and choose original and it just stuck at Ready to Transfer. Tried using admin and non admin account and it is still the same.

[mrtechnologist 0]

Is Windows Emby app not able to download movies or series for offline viewing?

[Luke 42889]

Hi, this is resolved for the next update to Emby for windows. Thanks.

[mrtechnologist 0]

Hi. I've updated the app via Microsoft Store app and the issue is still there. Still stuck at Ready to Transfer. Windows app version is 2.317.2.0

How to fix it?

Edited 4 hours ago by mrtechnologist

[Luke 42889]

3 hours ago, mrtechnologist said:

Hi. I've updated the app via Microsoft Store app and the issue is still there. Still stuck at Ready to Transfer. Windows app version is 2.317.2.0

How to fix it?

Hi, try deleting your existing queued downloads and then after that try downloading something new.

[mrtechnologist 0]

There are no queue pending and I’ve tried downloading something. Still stuck with same issue.

iOS emby app download straight away and i can see progress bar showing “Downloading 1 of 1”. Even when the download is still in progress, I can see the main cover art of the tv show that I’m downloading. Under My Media - Downloads. Windows emby app don’t show it at all while under “Ready to Transfer” and it will have a TV folder with nothing in it even when there’s no queue and no offline files at all.

So windows emby app still stuck at ready to transfer. Another issue on windows Emby app is the settings of Downloads. Under Music download quality, no mater what I change to, it revert back to 320K.

Edited 39 minutes ago by mrtechnologist