App opens after install then fails to open

[dadofhgnadn 14]

Faulting application name: Emby.Client.WinUI.exe, version: 2.234.0.0, time stamp: 0x670d0000
Faulting module name: KERNELBASE.dll, version: 10.0.26100.7920, time stamp: 0x0cc2a083
Exception code: 0xe0434352
Fault offset: 0x00000000000c73fa
Faulting process id: 0x323C
Faulting application start time: 0x1DCB74D520FA020
Faulting application path: C:\Program Files\WindowsApps\EmbyMedia.EmbyTheater_2.234.2.0_x64__svmepx4c03f7m\Emby.Client.WinUI.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: cefaeed6-fad8-4c46-8259-d2005c8a1d61
Faulting package full name: EmbyMedia.EmbyTheater_2.234.2.0_x64__svmepx4c03f7m
Faulting package-relative application ID: App
 

 

Application: Emby.Client.WinUI.exe
CoreCLR Version: 6.0.3624.51421
.NET Version: 6.0.36
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException (0x803E0105): The notification platform is unavailable.

The notification platform is unavailable.

   at WinRT.ExceptionHelpers.<ThrowExceptionForHR>g__Throw|38_0(Int32 hr)
   at WinRT.ExceptionHelpers.ThrowExceptionForHR(Int32 hr)
   at ABI.Microsoft.Windows.PushNotifications.IPushNotificationManagerMethods.Register(IObjectReference _obj)
   at Microsoft.Windows.PushNotifications.PushNotificationManager.Register()
   at Emby.Client.Application.WinUI.Services.Push.PushReceiverWinUI.StaticInit()
   at Emby.Client.WinUI.Program.Main(String[] args)
 

[Luke 42193]

Hi, ,we'll take a look at it. Thanks.

[dadofhgnadn 14]

OK, I smash the start button and type "Emby" and it will open. If I smash the start button, type in "Emby" and the right click on Emby, create a shortcut then "Windows cant create s shortcut here Do you want the shortcut placed on the desktop instead?" and thats what i want anyways so I say yes. That shortcut it creates fails to open Emby. The path it calls out is: "C:\Program Files (x86)\Stardock\Start10\Launch.exe" /EmbyMedia.EmbyTheater_svmepx4c03f7m!App. Start 10 is a start menu app for the old folks. What is the correct path?

Thanks again

Edited 15 hours ago by dadofhgnadn

[pwhodges 2025]

That process (with Start11) works like you say (with the "can't create here" message as well), but the shortcut generated is the same as yours and works fine...

Paul

Edited 5 hours ago by pwhodges

[dadofhgnadn 14]

Odd indeed that it works from the start menu and not from the desktop shortcut it makes, back to square one. 

Edited 1 hour ago by dadofhgnadn