Dolby Atmos Problem

[Babatom 11]

When I enable Dolby Atmos in the settings of my Apple TV 4K 3rd generation, I no longer get sound in Emby. It works with all other apps. Is this possibly a bug in the Emby app?

[Luke 42226]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[TheLivingBubba 5]

@LukeI am also experiencing the same problem. I just got a new tv and have it hooked up to a Sonos Arc soundbar using dolby atmos. Plex, Sling, Youtube, have sound, EMBY does not. I have attached logs, please let me know if there is something else you need. 

Apple tv 26.4 running Emby Version 2.0.3 (2) 

Fails to play audio from live tv and server media. 

 embyserver.txt

Edited Thursday at 06:56 PM by TheLivingBubba
added details

[n8tie 2]

try switching prefered player from auto to native.

had a family member with eac3 and no sound, this fixed it.

[TheLivingBubba 5]

4 hours ago, n8tie said:

try switching prefered player from auto to native.

had a family member with eac3 and no sound, this fixed it.

Thank you, this worked. 

[alex77777 25]

On 3/4/2026 at 7:47 AM, Babatom said:

When I enable Dolby Atmos in the settings of my Apple TV 4K 3rd generation, I no longer get sound in Emby. It works with all other apps. Is this possibly a bug in the Emby app?

I found that disabling the new setting introduced in TVos 26.4 called "Continuous Audio Connection" resolves this issue. 

[LqHnyBear 24]

I'm having exact same issue and can confirm as of iOS 26.4 no audio on any video no matter the format. I switched from auto player to native but that is buggy locking up after pausing a video or randomly the app locks up at the end of shorter tv shows for no reason. I have since gone back to auto and turned off "Continuous Audio Connection" and the problems went away.