Emby 2.0.3 Apple TV 4K – Emby app crashes during playback (Direct Play) with no server errors

[Bacon_3 0]

Also having the same issue, it’s been happening for months. Sad seeing there isn’t a fix yet. It closes 3-4 times per hour. 

[Jonathan1683 32]

still having this issue every day

[Feicstur 0]

Still having this issue, agreed about how long this is taking to resolve. I jinxed us by finally paying for premium 

[rootabaga 2]

On 3/21/2026 at 11:01 AM, rootabaga said:

I notice the same thing happens with music. After turning on music, walking away and not touching it, at about 30 minutes the log will say it disconnected and the AppleTV app will shutdown. To watch a complete movie, it seems like you have to keep giving it input with the remote.

Sometimes with video, the shutdown will happen immediately after selecting something from the library. The app crashes, the show never plays on the TV, but the server will report that it started playing it and it will later show up in the "Continue watching" section with a minute or two watched.

I swapped my router in the past week - the old one had started acting up a bit - and I haven't encountered problems with longer, uninterrupted playing sessions since changing the router. Might've been some setting on my router, but at the very least it seems like my issue was more of a networking problem than a software problem.

[Jonathan1683 32]

I get yelled at every hour watching tv when this crashes please send halp.