Can't login to new device

[George.J 1]

Hi,  Lovin' Emby.  But have an odd one today.  I am setting up a new firestick and I can't get to the Emby Connect page to authenticate with PIN.  Next I tried going to app.emby.media on my tablet and I never get to the login screen.

But if I go to app.emby.media on my desktop PC - it goes right in and loads up my homepage.  

What am I doing wrong?

Thanks

[ebr 16339]

1 hour ago, George.J said:

I am setting up a new firestick

Hi.  You would install our app "Emby" from the Amazon store on the stick.

[George.J 1]

Okay - Does app.emby.media work anymore?  Or is there a new web interface to see what is on my server?

[Luke 42250]

45 minutes ago, George.J said:

Okay - Does app.emby.media work anymore?  Or is there a new web interface to see what is on my server?

Hi, yes it works just fine. What tablet are you testing on? Can you try clearing browsing data?

[George.J 1]

It was Firefox on a Samsung tablet but I am back on my laptop now.  Using Chrome,  Firefox or Librefox - in new private tab on each - so no browser data to clear - I just get the green "emby" logo and it never goes to login or login with connect. 

 

[Luke 42250]

Can you capture the contents of the browser debug console?

[George.J 1]

Sorry - Not sure how to do that - but the website app.emby.media all of a sudden just started working again.  

Thanks