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Updated to v2.2.8 and can no longer connect


Go to solution Solved by JBowen37,

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JBowen37
Posted

Hello,

After updating to Emby app version 2.2.8 on my Samsung TV, I can no longer connect to my Emby server. Prior to this update, everything worked flawlessly with no issues.

What makes this particularly puzzling is that I have another Samsung TV in my home running Emby app version 2.2.5 that continues to work perfectly fine with the same server.

**Device & Software Details:**
- Samsung Model: QN77S95CAFXZA
- Samsung Firmware: T-PTMCAKUC-0080-2024.0
- Emby App Version (affected TV): 2.2.8
- Emby App Version (working TV): 2.2.5
- Emby Server Version: 4.9.3.0

Has anyone else experienced connection issues after updating to app version 2.2.8 on Samsung TVs? Any suggestions for troubleshooting or resolving this would be greatly appreciated.

Thanks in advance for any help!

Posted

Hi there, what exactly happens when you try to connect?

JBowen37
Posted (edited)

After entering my server host and port info and clicking the connect button, it immediately returns the "Unable to Reach Server" screen. I just tested connecting on my phone (Galaxy s23 ultra) via the emby app, and was able to connect no issue. It also seems my 2nd samsung tv running 2.2.5 is now unable to connect as well, so not sure what to make of that.

Edited by JBowen37
Posted

Are you sure you entered the correct server info? What did you enter?

  • Solution
JBowen37
Posted (edited)

Yup, server info was correct. I was able to debug and this was an ssl cert renewal error I was failing to diagnose further upstream. Apologies for the inconvenience.

Edited by JBowen37
  • Thanks 1

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