Soundchasr 19 Posted January 1 Posted January 1 Hello: I'm having difficulty connecting remotely to my server - I've tried using the app, using the Roku app and through the web. I'm able to log in and see the server name, but when I click on it I just see the circle until it says it can't connect. It looks like I have all the remote settings on (but I could be missing something). Any tips? Thank you!
sa2000 674 Posted January 2 Posted January 2 2 hours ago, Soundchasr said: I'm able to log in and see the server name Do you mean here that you are logging in using an Emby Connect account login? 2 hours ago, Soundchasr said: but when I click on it I just see the circle until it says it can't connect. And is this the "Select Server" screen ? Are you using default public port for remote access ? Did you setup a port forward manually in your router or using the Emby Server uPnP automatic mapping of the port ? What happens when you are on a local machine in where the server is and you go in a browser to https://canyouseeme.org and enter the public port you are using for remote access ? And if you look at the dashboard for Emby server and use the WAN url in a browser on a remote machine / device - what do you get ? It shows as "Remote (WAN) access" with a url - you can try this url remotely in a browser
Soundchasr 19 Posted January 2 Author Posted January 2 19 hours ago, sa2000 said: Do you mean here that you are logging in using an Emby Connect account login? And is this the "Select Server" screen ? Are you using default public port for remote access ? Did you setup a port forward manually in your router or using the Emby Server uPnP automatic mapping of the port ? What happens when you are on a local machine in where the server is and you go in a browser to https://canyouseeme.org and enter the public port you are using for remote access ? And if you look at the dashboard for Emby server and use the WAN url in a browser on a remote machine / device - what do you get ? It shows as "Remote (WAN) access" with a url - you can try this url remotely in a browser I'm trying to log in either thru Roku's Emby app or on my phone. Here's what I'm seeing and my settings. Let me know if I missed something. Thank you for the help. 1
Soundchasr 19 Posted January 2 Author Posted January 2 (edited) EDIT: IGNORE THIS RESPONSE. Edited January 2 by Soundchasr
Soundchasr 19 Posted January 2 Author Posted January 2 UPDATE: I got it working. Not sure what I did......
sa2000 674 Posted January 3 Posted January 3 Thanks for the feedback. Looks like your public IP address got changed from xx.xx.25.131 to xx.xx.xx.26 You could use a domain and ddns service if the public Ip is changing. With emby connect, we do update the stored public P address periodically - so there would be times when it could be out of date
Soundchasr 19 Posted January 3 Author Posted January 3 @sa2000 I do have a ddns service address, but I wasn't sure where to put it in Emby. Can you tell me where it goes? Thanks!
Solution sa2000 674 Posted January 3 Solution Posted January 3 (edited) On the client apps, you can use "Add Server" on the Change Server / Select Server screen and enter the domain in the host field and the port e.g. Emby for Roku App Emby for iOS App Also you can enter it in Server / Settings / Network / External domain and save Edited January 3 by sa2000 1
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