Unable to get Trakt (re)connected

[JustEddy 0]

I'm running Emby 4.9.1.90 and am experiencing the exact same problem.

Emby never shows up in the list of "connected apps" (https://trakt.tv/oauth/authorized_applications).

I get the PIN from Trakt, paste it in Emby, tap/click Save (I've tried from both desktop as well as the app) and nothing happens... the Trakt OAuth screen never advances and Emby never appears in Trakt's Connected apps list.

[JustEddy 0]

From the logs:

2025-12-11 15:24:11.663 Info TaskManager: Executing Export Library to Trakt
2025-12-11 15:24:11.664 Info Trakt: Syncing user data for Me
2025-12-11 15:24:12.864 Info HttpClient: POST https://api.trakt.tv/oauth/token
2025-12-11 15:24:13.077 Info HttpClient: Http response 400 from https://api.trakt.tv/oauth/token after 213ms
2025-12-11 15:24:13.081 Error Trakt: Error in SyncUserData

When I try to update the PIN, the only thing that gets logged is:

2025-12-11 15:34:16.278 Info BaseItem: Updating trakt user, reset pin info: True

[JustEddy 0]

I'm running Emby 4.9.1.90 and am experiencing problems with the Trakt plugin.

Note that the Trakt integration did work previously but it stopped updating several months ago but I didn't notice that data in Trakt was stale until recently.

While attempting to get it reconnected, I deleted "Emby" from Trakt's list of "connected apps" (https://trakt.tv/oauth/authorized_applications)

But now, Emby never re-appears in the list of "connected apps".

I get the PIN from Trakt, copy/paste it in to Emby, tap/click Save (I've tried from both desktop as well as the app) and nothing happens... the Trakt OAuth screen never advances and Emby never appears in Trakt's Connected apps list.

From the logs:

2025-12-11 15:24:11.663 Info TaskManager: Executing Export Library to Trakt
2025-12-11 15:24:11.664 Info Trakt: Syncing user data for Me
2025-12-11 15:24:12.864 Info HttpClient: POST https://api.trakt.tv/oauth/token
2025-12-11 15:24:13.077 Info HttpClient: Http response 400 from https://api.trakt.tv/oauth/token after 213ms
2025-12-11 15:24:13.081 Error Trakt: Error in SyncUserData

When I try to update the PIN, the only thing that gets logged is:

2025-12-11 15:34:16.278 Info BaseItem: Updating trakt user, reset pin info: True

I've tried multiple times, and with a different Emby account.

Any suggestions on how to get things reconnected (and resynced)?

[Luke 42085]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[JustEddy 0]

Here's the log file. I attempted to reconnect to Trakt three separate times.

embyserver.txt

[The_Bell 0]

Having exactly the same problem here.

[r0gu3ptm 0]

Same problem here too. Exactly same errors.

LE: this is what trakt support told me:
 

Hi, thanks for reaching out!
Your account is a VIP on our end and it is fine. We recently changed some of our API permissions and rules, so please contact the developers of Emby, since they probably haven’t updated it correctly yet.

Please let me know if you have any more questions!

So in this case, the plugin needs updating. This is my understanding.

Edited February 2 by r0gu3ptm

[JustEddy 0]

Any updates on this?

[r0gu3ptm 0]

Any update would be appreciated.

[r0gu3ptm 0]

A little bit of update: my emby just reconnected to trakt, updated the seen shows. And no, I have not done anything to it, just changed the pin and did a library sync. Not sure what happened here.

[JustEddy 0]

I just tried again (requested a new Trakt PIN) and "Emby" still doesn't show up in Trakt's list of authorized applications (https://trakt.tv/oauth/authorized_applications). The Trakt PIN screen just sits at "Return to the app and enter this PIN to
connect your account" screen.

Until Emby shows up as an authorized app, pretty sure there's zero chance of any syncing.

Edited 3 hours ago by JustEddy

[r0gu3ptm 0]

Mine is even showing what I'm currently playing, and yes, does show up in authorized apps too. I have no idea what happened, but it works.