Collection doesn't pull Artwork

[user84 46]

Attempting to create Back to the Future Collection - ironically the same as the help doc info for Emby Collections. When I do so, it creates the collection but doesn't pull artwork. I have all metadata sources checked in the library settings and enabled "Import collection information from metadata downloaders." I also tried "Back to the Future Collection."

Separately, (or maybe related), after the recent serve update my metadata sources/image fetchers were unchecked. I had to go back in and check them again. Not sure if this is related?

Either way, they are checked now, and I can't create a collection.

[seanbuff 1315]

5 minutes ago, user84 said:

Attempting to create Back to the Future Collection

5 minutes ago, user84 said:

I also tried "Back to the Future Collection."

When you say attempting to create, are you trying to manually create a collection rather than just refreshing the individual movies metadata and allowing Emby to create it for you?

[Luke 42077]

Quote

I have all metadata sources checked in the library settings

Hi, for which library?

[user84 46]

17 minutes ago, Luke said:

Hi, for which library?

Movies

[user84 46]

17 minutes ago, Luke said:

Hi, for which library?

 

28 minutes ago, seanbuff said:

When you say attempting to create, are you trying to manually create a collection rather than just refreshing the individual movies metadata and allowing Emby to create it for you?

Yes. I don't do automatically created collections

[Luke 42077]

What fetchers are enabled on the collections library?

[seanbuff 1315]

29 minutes ago, user84 said:

Yes. I don't do automatically created collections

Okay, in that case are you using the 'Identify' function within the collection to search for 'Back to the Future Collection' ?

[Suliamu 36]

I've got the same problem.  
Tried to create a "Saw Collection", but it doesn't work. 
It creates the collection, but without any metadata or images.  
Not by searching it under "identify" (no search results), and also not by manually adding the tmdb-collection-id.  
The TMDB-API for movies is working perfectly so it looks like the tmdb-plugin got a (recent) problem with collections. 

Edit: I found that in the library-settings for collections all metadata-providers besides nfo were deactivated. 
This must have happened during the last emby-update.
It's now fixed. 

Edited December 14, 2025 by Suliamu

[user84 46]

7 hours ago, Luke said:

What fetchers are enabled on the collections library?

TMDB, TVDB, Fan art, TOMDB, Image capture 

[user84 46]

4 hours ago, Suliamu said:

I've got the same problem.  
Tried to create a "Saw Collection", but it doesn't work. 
It creates the collection, but without any metadata or images.  
Not by searching it under "identify" (no search results), and also not by manually adding the tmdb-collection-id.  
The TMDB-API for movies is working perfectly so it looks like the tmdb-plugin got a (recent) problem with collections. 

Edit: I found that in the library-settings for collections all metadata-providers besides nfo were deactivated. 
This must have happened during the last emby-update.
It's now fixed. 

Glad to hear I'm not the only one. Did checking all the boxes solve that problem for you and can you make collections now?

Edited December 14, 2025 by user84

[user84 46]

7 hours ago, seanbuff said:

Okay, in that case are you using the 'Identify' function within the collection to search for 'Back to the Future Collection' ?

I create the collection and historically it would automatically understand and fetch the right images. This time it does not. When I go in and use the identify function, it still doesn't work. It says I can't find any matches

Edited December 14, 2025 by user84

[GrimReaper 4739]

5 minutes ago, user84 said:

TMDB, TVDB, Fan art, TOMDB, Image capture 

Collections library doesn't have all of those fetchers available, that is likely your Movie library - you need to check your Collections library.

Edited December 14, 2025 by GrimReaper

[GrimReaper 4739]

1 minute ago, user84 said:

I create the collection and historically it would automatically understand and fetch the right images. This time it does not. When I go in and use the identify function, it still doesn't work. It says I can't find any matches

Likely because meta-downloader/image fetchers got disabled or stuck - re-enable or untick/tick again all of them in your Collections library.

[user84 46]

4 minutes ago, GrimReaper said:

Likely because meta-downloader/image fetchers got disabled or stuck - re-enable or untick/tick again all of them in your Collections library.

That was it! Didn't even think to look there for some reason. 

Any idea why all of these got disabled in the last update?

[GrimReaper 4739]

Nope, but it wasn't as uncommon occurrence on last server update. Anyway, glad you've got it sorted.